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For Companies At a Glance
- Tasks: Support field operatives and ensure their wellbeing through effective communication.
- Company: Join Kelly Group, a supportive team dedicated to helping others.
- Benefits: Competitive salary, 20 days holiday, pension scheme, and employee discounts.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Organised, people-focused, team-oriented, and proactive individuals are encouraged to apply.
- Other info: Comprehensive training provided for your success and excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Kelly Group is on the lookout for exceptional talent to join our Welfare and Support Team as an Administrator. If you’re passionate about helping people and thrive in a supportive environment, we want to hear from you!
Responsibilities
- Support Our Field Operatives: Receive inbound calls and offer a listening ear for personal issues, pay queries, and general wellbeing concerns.
- Problem Solver: Investigate issues thoroughly and work with the management team to resolve them swiftly.
- Wellbeing Champion: Make outbound calls to check in on engineers, ensuring their journey is smooth and supported.
- Be the Backbone of Communication: Provide timely feedback and keep engineers updated throughout the process.
Qualifications Skills & Experience
- While admin experience is preferred, it’s not essential!
- Organised: You’ll plan ahead, highlight potential problems early, and keep things running smoothly.
- People-Focused: Excellent interpersonal skills to engage with a variety of personalities and handle conflict with ease.
- Team-Oriented: You’ll thrive in a collaborative environment, working together to achieve team goals.
- Clear Communicator: Strong written and verbal communication skills to keep everyone informed.
- Proactive: You’ll take ownership of tasks, keep the bigger picture in mind, and see projects through to completion.
Why Kelly Group?
- Competitive Salary (PAYE)
- 20 Days’ Holiday + Statutory Bank Holidays
- Company Pension Scheme
- Cycle to Work Scheme
- Employee Discount Scheme
- Excellent Career Growth Opportunities - We believe in developing our people.
- Comprehensive Training to ensure you’re equipped for success!
Support Team Administrator in Nuneaton employer: Kelly Group
Contact Detail:
Kelly Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Team Administrator in Nuneaton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kelly Group's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about supporting others, make sure you can clearly express your thoughts and ideas. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. Be ready to share these stories during your interview to demonstrate how you can be a proactive team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kelly Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Support Team Administrator in Nuneaton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can be a great fit for our Welfare and Support Team!
Show Your Passion: Let your enthusiasm for helping people shine through in your written application. We love candidates who are genuinely excited about supporting others and making a difference!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clear communication, so make sure your application is easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Kelly Group.
How to prepare for a job interview at Kelly Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Team Administrator. Familiarise yourself with the key tasks like handling inbound calls and being a wellbeing champion. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your People Skills
Since this role is all about supporting others, be prepared to share examples of how you've successfully engaged with different personalities in the past. Highlight any experiences where you've resolved conflicts or provided support, as this will show that you're a great fit for their team-oriented environment.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific situations where you've had to investigate issues and work collaboratively to find solutions. This will demonstrate your proactive approach and ability to keep things running smoothly.
✨Communicate Clearly and Confidently
Strong communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully, as this will reflect your ability to keep everyone informed and engaged.
