Field Support Coordinator - SLA-Driven Installations in Wembley

Field Support Coordinator - SLA-Driven Installations in Wembley

Wembley Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Kelly Energy Training

At a Glance

  • Tasks: Coordinate daily activities of Field Engineers for timely customer installations.
  • Company: Join Kelly Energy Training, a supportive team in the telecoms industry.
  • Benefits: Flexible hours, 2 weeks training, and a commitment to high service standards.
  • Other info: Great opportunity for growth in a fast-paced environment.
  • Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
  • Qualifications: Strong communication, organisational, and problem-solving skills; telecoms experience preferred.

The predicted salary is between 30000 - 40000 £ per year.

Kelly Energy Training is seeking a Hub Field Support Co-Ordinator to optimize daily activities of Field Engineers ensuring timely customer installations according to agreed SLAs. This role requires strong communication, organizational, and problem-solving skills, alongside experience in telecoms. The successful candidate will work flexible hours, receive 2 weeks of training, and be part of a supportive team committed to maintaining high standards of service.

Field Support Coordinator - SLA-Driven Installations in Wembley employer: Kelly Energy Training

At Kelly Energy Training, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture that prioritises employee growth and development. Our Field Support Coordinators enjoy flexible working hours, comprehensive training, and the opportunity to be part of a dedicated team that values high standards of service, making it a rewarding environment for those looking to make a meaningful impact in the telecoms sector.

Kelly Energy Training

Contact Details:

Kelly Energy Training Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Support Coordinator - SLA-Driven Installations in Wembley

Tip Number 1

Network like a pro! Reach out to people in the telecoms industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research common questions for Field Support Coordinator roles and practice your answers. We want you to showcase your communication and problem-solving skills like a champ!

Tip Number 3

Show off your organisational skills! When you get an interview, bring examples of how you've optimised processes or managed projects in the past. This will help you stand out as someone who can handle the daily activities of Field Engineers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re all about supporting you in landing that dream job!

We think you need these skills to ace Field Support Coordinator - SLA-Driven Installations in Wembley

Communication Skills
Organisational Skills
Problem-Solving Skills
Experience in Telecoms
Time Management
Customer Service Orientation
Team Collaboration

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your communication, organisational, and problem-solving skills in your application. We want to see how you can optimise daily activities and ensure timely installations!

Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Field Support Coordinator role. We love seeing candidates who take the time to connect their experience with our needs.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Kelly Energy Training

Know Your SLAs

Familiarise yourself with Service Level Agreements (SLAs) relevant to the telecoms industry. Be ready to discuss how you’ve managed or optimised installations in the past, ensuring they meet or exceed these standards.

Showcase Your Communication Skills

Prepare examples that highlight your strong communication abilities. Think of situations where you effectively coordinated with teams or resolved customer issues, as this role heavily relies on clear and concise communication.

Demonstrate Problem-Solving Prowess

Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with challenges, especially those related to field support and installations.

Emphasise Flexibility and Team Spirit

Since the role involves flexible hours and teamwork, share experiences that showcase your adaptability and collaborative spirit. Highlight how you’ve contributed to a team’s success in previous roles.