At a Glance
- Tasks: Support our sales team and build relationships with key national clients.
- Company: Join Welfare Hire, part of Kelling Group, a leader in sustainable site solutions.
- Benefits: Competitive salary, bonus scheme, extra day off for your birthday, and employee discounts.
- Other info: Enjoy genuine career development opportunities in a fast-growing company.
- Why this job: Be part of a friendly team making a real difference in infrastructure projects.
- Qualifications: Customer-first mindset, experience in sales support, and strong organisational skills.
The predicted salary is between 27000 - 33000 £ per year.
Location: Normanton
Company: Welfare Hire (part of Kelling Group)
Full-time/Perm
About Us
If you’ve ever spotted one of our big green welfare units out on site, that’s us! At Welfare Hire, part of the Kelling Group, we keep major infrastructure projects across the UK running safely, sustainably, and smoothly. Our eco-friendly welfare units and site solutions help teams work comfortably and responsibly — rain or shine.
We’re growing again and are on the lookout for 2 brilliant National Account Coordinators to join our team.
What You’ll Be Doing
- Supporting our National Account Sales team with client reporting and coordination
- Building and nurturing relationships with key national clients
- Spotting opportunities to grow and improve service delivery
- Collaborating across teams to deliver the exceptional service we’re known for
What You’ll Bring
- A confident, customer-first mindset and proactive attitude
- Experience in sales support or account management (bonus points if you’ve worked with national clients)
- Strong organisational and Excel skills — you like things neat and numbers accurate
- A sense of humour and a team-player spirit (we like people who make work enjoyable!)
What’s In It For You
- Competitive salary + bonus scheme
- Genuine career development opportunities
- The chance to work with a friendly, high-performing team that’s leading the way in sustainable site solutions
Sound like your kind of challenge? If you’re ready to join a team that’s growing fast, cares deeply about what it does, and believes work should be both purposeful and positive — we’d love to hear from you.
Why You’ll Love Working Here
- Extra day off for your birthday – we believe everyone deserves a break!
- Health & wellbeing programme
- Life insurance
- Employee discounts and store perks
- Cycle to Work scheme
- Referral programme
- Free on-site parking
Join a supportive, friendly, and fast-growing team where your work really makes a difference.
NATIONAL ACCOUNT COORDINATOR employer: Kelling Group
Welfare Hire is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits such as 25 days of holiday, a comprehensive healthcare plan, and opportunities for professional growth, employees can thrive in their roles while enjoying a healthy work-life balance. Located within the Kelling Group, we foster a collaborative environment where your contributions are valued, making it a rewarding place to build your career as a Paint Sprayer.
StudySmarter Expert Advice🤫
We think this is how you could land NATIONAL ACCOUNT COORDINATOR
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Kelling Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Kelling Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace NATIONAL ACCOUNT COORDINATOR
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Kelling Group:Your cover letter is your chance to shine! Tell us why you want to work at Kelling Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Kelling Group!
How to prepare for a job interview at Kelling Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
