Kelling Group is seeking a Customer Experience professional to champion the voice of the customer across the Group from its Normanton base. You will capture insights, oversee NPS/CCS programs and drive improvement through cross-functional action while reporting on customer metrics monthly.
We value strong communication, data literacy and the ability to influence peers to deliver faster, better customer outcomes.
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Customer Experience Lead: Voice of the Customer employer: Kelling Group
Welfare Hire is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits such as 25 days of holiday, a comprehensive healthcare plan, and opportunities for professional growth, employees can thrive in their roles while enjoying a healthy work-life balance. Located within the Kelling Group, we foster a collaborative environment where your contributions are valued, making it a rewarding place to build your career as a Paint Sprayer.
