IT Support Engineer

IT Support Engineer

Location: Oxford

Salary: Circa £40,000 – £45,000 + Bonus + Benefits

A growing, technology‑led organisation is looking to add IT Support Engineers to its Oxford‑based operations team. This role sits at the heart of a 24/7 production environment, supporting business‑critical systems and ensuring platform stability, availability, and performance.

The Role

You’ll be responsible for BAU support of Microsoft‑based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery.

Technology Environment

• Windows Server and Windows OS
• IIS (web services and application hosting)
• SSL / certificate management
• Azure‑hosted infrastructure
• Load‑balanced and high‑availability setups
• Monitoring and alert‑driven support workflows

Essential

• Strong Windows Server and OS administration experience
• Confident supporting IIS and web‑hosted services
• Solid understanding of SSL certificates and related configuration
• Experience working in cloud‑hosted or hybrid environments (Azure preferred)
• Calm, methodical troubleshooting approach
• Able to work shifts on‑site in Oxford: 4 days, 4 off, 4 nights, 4 off

A fantastic, stable, long‑term role with training, progression, and exposure to a broad range of technologies within a supportive team!

Apply now for full details!