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- Tasks: Assist customers at the sales counter and process orders efficiently.
- Company: Join Kellaway Building Supplies, a growing and ambitious company.
- Benefits: Enjoy a competitive salary, generous holidays, and comprehensive benefits.
- Other info: Full training provided in a dynamic work environment.
- Why this job: Be part of a supportive team with great career growth opportunities.
- Qualifications: Customer service and sales skills are essential; knowledge of building products is a plus.
The predicted salary is between 26436 - 26436 £ per year.
Kellaway Building Supplies aims to be the Merchant of Choice for Employees, we do this through our culture and safety but also by rewarding our teams for their efforts, commitments and dedication. Kellaway Building Supplies and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth. To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.
What We Offer:
- Competitive Salary: £26,436.80 + monthly performance bonus and overtime pay
- Generous Holidays: 33 days (including bank holidays) with an additional buy and sell scheme
- Comprehensive Benefits:
- Contractual sick pay
- Group pension scheme
- Free life insurance
- Cycle to work scheme
- Provided uniform & PPE
- Employee Assistance Programme:
- Unlimited 24/7 Remote GP appointments
- Unlimited Mental Health Support
- Bereavement Counselling
- Physiotherapy consultations
- Medical Second Opinion
- Financial and Legal Support
- Wellbeing Content and Assessments
- 1-2-1 Lifestyle Coaching sessions
- Savings and Discounts
Hours: Basic 40 hours Monday to Friday between 7:30am and 5.00pm Saturdays on a rota basis 8.00am – 12.00noon Stocktake weekend
Your Role:
- Selling to customers over the internal sales desk & sales counter
- Taking and processing customers’ telephoned orders
- Dealing with directs and delivered sales
- Dealing promptly and efficiently with customer requirement and queries
- Building business relationships with key customers
- Advising customers trade and retail with project solutions
- Maximising sales and margin
- Monitoring and ordering stock within the company’s timescale criteria, ensuring good rotation of stock
- Carrying out stock checks in accordance to depot procedures
What We’re Looking For:
- Customer service skills essential
- Sales and negotiation skills essential
- Knowledge of building, plumbing and heating products desirable
- Communication skills
- Literacy / Numeracy skills
- Ability to work on own initiative and as part of a team
Sales Counter Assistant - Lockleaze Branch in Bristol employer: KELLAWAY BUILDING SUPPLIES
Contact Detail:
KELLAWAY BUILDING SUPPLIES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Assistant - Lockleaze Branch in Bristol
✨Tip Number 1
Get to know the company! Research Kellaway Building Supplies and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of scenarios where you can demonstrate your ability to handle queries and build relationships. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Kellaway. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on any updates or new opportunities that pop up!
We think you need these skills to ace Sales Counter Assistant - Lockleaze Branch in Bristol
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've dealt with customers in the past and how you can bring that expertise to our Sales Counter Assistant role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match what we’re looking for, especially in sales and negotiation.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at KELLAWAY BUILDING SUPPLIES
✨Know Your Products
Familiarise yourself with building, plumbing, and heating products before the interview. This knowledge will not only impress your interviewers but also help you answer questions confidently and demonstrate your ability to advise customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will highlight your suitability for the Sales Counter Assistant role.
✨Practice Your Communication
Since communication skills are essential for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you can convey information succinctly and effectively.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share experiences where collaboration led to success, as this role requires both independent initiative and teamwork. Showing that you can balance both will make you a strong candidate.