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- Tasks: Lead daily operations and inspire a high-performing team in a luxury hotel.
- Company: Join a prestigious 5-star hotel in the heart of Canary Wharf.
- Benefits: Enjoy a competitive salary, bonuses based on performance, and a vibrant work environment.
- Why this job: Elevate guest experiences while driving revenue and enhancing brand reputation.
- Qualifications: Proven leadership in luxury hotels with strong commercial acumen required.
- Other info: Kellan Group promotes equal opportunities for all applicants.
A prestigious 5-star hotel in Canary Wharf is seeking a commercially driven and service-focused General Manager to lead its operations and elevate guest experiences.
About the Property:
- 140+ luxury rooms and suites
- Beautiful restaurant and bar
- Prime business district location
Package:
- Salary: £90,000 to £120,000 DOE
- Bonus: Up to based on KPIs
Ideal Candidate:
- Proven leadership in luxury hotels, ideally in business-driven locations
- Strong commercial acumen with a focus on revenue growth
- Strategic thinker with a passion for service excellence
- Experienced in team leadership and brand positioning
Key Responsibilities:
- Oversee daily operations, ensuring world-class service
- Lead and inspire a high-performing team
- Drive revenue, cost control, and profitability
- Enhance brand reputation and guest satisfaction
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
General Manager employer: Kellan Group
Contact Detail:
Kellan Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with professionals in the luxury hotel industry, especially those who have experience in business-driven locations. Attend industry events or join relevant online forums to connect with potential colleagues and mentors.
✨Tip Number 2
Research the specific challenges and opportunities facing luxury hotels in Canary Wharf. Understanding the local market dynamics will help you demonstrate your strategic thinking during interviews.
✨Tip Number 3
Prepare to discuss your previous successes in driving revenue growth and enhancing guest satisfaction. Use specific examples that highlight your leadership skills and commercial acumen.
✨Tip Number 4
Familiarise yourself with the brand values and reputation of the hotel you're applying to. Tailor your approach to show how your vision aligns with their goals for service excellence and team leadership.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hotel management. Focus on your leadership roles, revenue growth achievements, and any specific KPIs you've met in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service excellence and strategic thinking. Mention specific examples of how you've enhanced guest experiences and driven profitability in past roles.
Highlight Relevant Skills: Emphasise skills that are crucial for the General Manager role, such as team leadership, commercial acumen, and brand positioning. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in the hospitality industry.
How to prepare for a job interview at Kellan Group
✨Showcase Your Leadership Experience
As a General Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in luxury hotel settings, focusing on your ability to inspire and motivate staff.
✨Demonstrate Commercial Acumen
Highlight your understanding of revenue growth strategies and cost control measures. Discuss past experiences where you successfully increased profitability or improved financial performance in a hotel environment.
✨Emphasise Service Excellence
Service is key in the hospitality industry. Prepare to share instances where you enhanced guest experiences or resolved issues effectively, showcasing your commitment to service excellence.
✨Research the Property and Brand
Familiarise yourself with the hotel's brand values and reputation. Being knowledgeable about the property will allow you to align your answers with their expectations and demonstrate your genuine interest in the role.
