Operator (North)

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We are offering a competitive salary range (salary band 6a) from £27,052 to £34,131, depending on experience.
• A Company van (Mobile Worker)
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
• Attractive pension scheme (Currently up to 12% company contribution)
• Development opportunities in line with the Process Operator progression plan
• 25 days annual leave plus bank holidays – plus two extra wellness days!
• Additional days in lieu of working any bank holidays.
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: We are looking for Process Operators to join our Process team here at Yorkshire Water, helping us keep things running smoothly for our customers. These roles will cover sites in Northallerton, Colburn, Harrogate and Bradford, so you'll need to live within a reasonable commute of these areas. You'll be out and about most days, travelling between sites.

Work type: These are permanent roles, working 37 hours per week, Monday to Sunday, anytime between 06:00 and 22:00. You'll be part of a planned rota that covers evenings, weekends and bank holidays as normal operational hours. Once you're fully trained and confident working on your own, you'll also join our standby rota, which may mean callouts overnight or at weekends. The good news is it's all planned, so you'll know where you stand and can plan your time around it.

Where you fit in: As a Process Operator, you'll be part of a hardworking operational team out on site, making sure everything runs as it should and meets the regulatory compliance we're held to, while protecting the environment from pollution and maintaining a great service for our customers. It's a hands‑on job where no two days are quite the same. You'll spend a lot of your time working outdoors, come rain or shine, getting involved in practical tasks and keeping our sites in good working order. From reacting to alarms to checking equipment and tackling issues head‑on, you'll be helping protect the environment and deliver a reliable service to our customers. Health and safety is a big deal for us, and we'll expect you to take real pride in looking after yourself and your teammates while getting the job done properly. Alongside that, there will be general site upkeep – things like grounds maintenance, basic repairs, and keeping everything clean, safe, and tidy.

Tasks:

• Responding to RTS alarms and pollution incidents
• Gathering evidence at suspected pollution incidents
• Lifting, checking, and unblocking pumps
• Taking samples, examining the results, and troubleshooting any issues impacting sample results
• Raising follow‑on work for internal support services

Training & Support: We’ll give you all the training you need to carry out the role safely and with confidence. You'll also be provided with a company van, tools, equipment, Toughbook, mobile phone, sat nav, and full workwear including PPE.

Qualifications & Skills:

• A practical, hands‑on mindset and a willingness to work outdoors in all weather.
• A good level of resilience – it's not always easy work, but it’s rewarding.
• The ability to work both on your own and as part of a team.
• Good time management to plan your day and manage your workload.
• Confidence to speak up if something doesn't look safe.
• A steady, problem‑solving approach and a positive attitude.

Additional Requirements:

• Basic IT skills, as you'll be recording information on a Toughbook.
• A full UK driving licence (with no more than 6 points), as you'll be travelling between sites.

Preferred Experience: Previous knowledge or experience of wastewater operations (though not essential – we'll teach you what you need to know).

Other Information: All our roles are subject to a medical questionnaire, and further medicals when required. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. You may also be required to undergo a Basic Disclosure Check carried out through a third‑party company prior to commencing employment.

How to apply: If you enjoy practical, outdoor work, don't mind getting your hands dirty, and want to play your part in looking after Yorkshire's environment and communities, we’d love to hear from you. Apply today and see where a career with Yorkshire Water could take you.