Scheduler in Leeds

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a salary from £27,789 - £34,392 per annum depending on experience
• Annual performance related bonus
• Structured development opportunities in line with the Scheduler progression plan
• Attractive pension scheme (up to 12% company contribution)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in Summer 2026, so you’ll be based there in the future.

This is a permanent role, working full time, 37 hours per week, Monday - Friday between a working window of 8:00am-6:00pm.

We have an exciting opportunity for a Scheduler to join the Central Control team in the Customer Experience function at Yorkshire Water. You will play a key role in the creation & administration of work schedules for field team members to meet operational needs in respect of planned and reactive work activities. You will be responsible for managing the schedules, using Yorkshire Water systems and principles to schedule work to maximise productivity, liaising with the Planners, Field teams and Triage when required.

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

You will provide Yorkshire Water customers with a first-class service. You will speak to customers to keep them informed of their work (confirming that it’s scheduled in and providing an estimated time of arrival). You will liaise with the Field team when required and help maximise work productivity. You will be responsible for day-to-day jeopardy management, making decisions to align with our goal for effective work completion on first time visits, our service commitments and elevate as appropriate. You will proactively manage work in daytime hours to reduce standby requirement and triage reactive high priority work. You will regularly discuss the plan, schedule and workbasket with the wider Triage, Planning and Scheduling team, Technical Planning, Operational and Maintenance Managers, noting any risks or blockers.

What skills and qualifications you will need:

• Develop and maintain effective internal and external relationships with a range of key stakeholders
• Effectively problem solve under pressure and find innovative ways to overcome complex business challenges
• Strong IT skills as you will be using a range of IT systems
• Able to influence and negotiate
• Excellent organisational and communication skills
• Rigorous attention to detail to ensure right first time performance

Benefit from having:

• Experience in the use of IT packages to plan large volumes of work (SAP understanding), although full training will be provided
• Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

If you’ve got experience in planning/scheduling and excellent organisational skills and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Recruitment Process

Closing Date: 30th November 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please.