At a Glance
- Tasks: Read water meters and provide top-notch customer service while solving issues.
- Company: Join Kelda Group Limited, a leader in water services with a strong community focus.
- Benefits: Gain valuable experience, enjoy a supportive team, and develop your skills.
- Other info: This is a 23-month secondment with opportunities for growth.
- Why this job: Make a difference in your community while enjoying a dynamic outdoor role.
- Qualifications: Customer service experience and a valid driving licence are essential.
The predicted salary is between 30000 - 40000 € per year.
Kelda Group Limited is seeking a Metered Customer Service Advisor in Leeds for a 23-month secondment. The role involves accurately reading domestic and commercial water meters and resolving issues while providing excellent customer service.
Responsibilities include:
- Maintaining meter reading rounds
- Conducting investigations
- Ensuring compliance with health and safety regulations
Candidates should have experience in customer service, a valid driving licence, and be comfortable working outdoors.
Field Meter Reader & Customer Service Advisor (2-Year Secondment) in Leeds employer: Kelda Group Limited 0000411940 - Kelda Group Limited
Kelda Group Limited is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. Located in Leeds, the company offers competitive benefits, including flexible working arrangements and a commitment to employee well-being, making it an ideal place for those seeking meaningful and rewarding employment in the water services sector.
Contact Detail:
Kelda Group Limited 0000411940 - Kelda Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Meter Reader & Customer Service Advisor (2-Year Secondment) in Leeds
✨Tip Number 1
Get to know the company! Research Kelda Group Limited and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees of Kelda Group on platforms like LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and serious about wanting to join the team at Kelda Group. Don’t miss out!
We think you need these skills to ace Field Meter Reader & Customer Service Advisor (2-Year Secondment) in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've handled tricky situations and kept customers happy, so share some examples that showcase your skills!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your responses to the specific role of Metered Customer Service Advisor. Show us why you’re the perfect fit for this secondment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Kelda Group Limited 0000411940 - Kelda Group Limited
✨Know Your Meter Reading Basics
Before the interview, brush up on your knowledge of how water meters work and the importance of accurate readings. Being able to discuss meter types and common issues will show that you're prepared and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your ability to handle similar scenarios in this role.
✨Familiarise Yourself with Health and Safety Regulations
Since the job involves outdoor work, it's crucial to understand health and safety regulations related to meter reading. Be ready to discuss how you would ensure compliance and keep yourself and others safe while working in various environments.
✨Plan Your Journey and Be Punctual
As this role requires a valid driving licence, make sure you plan your route to the interview location. Arriving on time shows professionalism and respect for the interviewer's time, which is especially important in a customer-facing role.
