Yorkshire Water is seeking a Customer Strategy Assurance Manager to join the Customer Experience Strategy & Assurance team in Leeds. The role focuses on assuring regulatory compliance, turning customer-focused regulation into actionable plans, and driving improvement in customer journeys.
You will work with senior stakeholders to mitigate risk, develop CX policies, and deliver value for customers while navigating regulatory expectations in a hybrid working setup.
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Customer Strategy & Assurance Lead - 12-Month FTC in Leeds employer: Kelda Group Limited 0000411940 - Kelda Group Limited
At Yorkshire Water, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a generous pension scheme and annual bonuses. Our supportive work culture fosters employee growth through development opportunities aligned with our Ecologist progression plan, while our hybrid working model allows for a balanced work-life integration in the vibrant West Yorkshire region. Join us in making a meaningful impact on the environment and communities we serve, all while enjoying the perks of flexible working arrangements and a commitment to employee wellbeing.
Contact Details:
Kelda Group Limited 0000411940 - Kelda Group Limited Recruitment Team
