Information Governance Assistant

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £33,597 - £41,997
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Information Governance Assistant progression plan
• 25 days annual leave plus bank holidays - plus an extra 2 wellness days!
• Life assurance cover of 4 times pensionable salary
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Buttershaw / Hybrid Working (2 days office a week - Bradford). This role will initially be based in Bradford but we're moving our office to Leeds Valley Park in summer 2026, so you'll be based there in the future.

Work type: Permanent. 37 hours per week, Monday - Friday.

We have an exciting opportunity for an Information Governance Assistant to join the Data Protection team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

Data Protection are a key part of how we plan to meet the changing expectations of customers and regulators. This role is to support the Data Protection Officer in ensuring that information within the Kelda Group is protected, in accordance with the relevant legislative requirements, the needs of the business and to ensure that the policies and risk & compliance activities across the organisation reflect and enhance this.

To be a point of contact for Subject access/EIR/Open Data queries and translate relevant policy into effective deliverable actions for staff members dealing with requests for information or data privacy issues.

Where you fit in: As our Information Governance Assistant you will:

• Lead and coordinate the implementation and monitoring of EIR and DPA requests to ensure compliance, applying appropriate exemptions where required.
• Develop and maintain DPA, EIR, and Open Data policies and procedures in collaboration with Legal and other stakeholders.
• Liaise with Legal and the Data Protection Officer (DPO) to provide advice on DPA, EIR, and Open Data requests.
• Develop and maintain strong relationships with stakeholders at all levels of the organization.
• Work with user departments to create and implement procedures and systems for protecting personal and business-sensitive information.
• Provide support and guidance on data privacy impact assessments (DPIAs) under the guidance of the DPO.
• Ensure staff complete mandatory information security training and produce regular compliance reports.
• Support the DPO and management in responding to information security incidents and participate in information governance projects.

What skills & qualifications you will need:

• Educated to degree level or possessing equivalent relevant experience.
• Broad understanding of the Data Protection Act (DPA) 2018 and the General Data Protection Regulations (GDPR).
• Understanding of the Environmental Information Regulations (EIR) 2004.
• Broad knowledge of Information Security best practices.
• Practical experience in developing and implementing policies and procedures.
• Practical experience in data protection, including leading change, writing, and embedding policy and compliance standards.
• Excellent written and verbal communication and presentation skills.
• Highly effective and creative problem-solving skills, along with excellent analytical abilities.

You will also benefit from having:

• ISEB qualification in Data Privacy or Practitioner Certificate in Data Protection, and Certificate in Information Security Management Principles (CISMP) or equivalent.
• Experience dealing with subject access and Environmental Information Regulations (EIR) requests.
• Practical experience in carrying out compliance activities such as reviews and audits.
• Broad understanding of current information security technologies, vulnerabilities, exploits, exposures, and malicious behaviours.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

If you've got experience in Information Governance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please.