At a Glance
- Tasks: Support essential operations for water services, ensuring safety and quality across the network.
- Company: Join Yorkshire Water, a leader in providing reliable water and wastewater services.
- Benefits: Enjoy competitive salary, company van, pension contributions, and wellness perks.
- Other info: Permanent role with 37 hours per week, Monday to Friday, in South Yorkshire.
- Why this job: Make a real difference in your community while developing your career in a supportive environment.
- Qualifications: Strong organisational skills and a commitment to safety and customer service.
The predicted salary is between 27321 - 32241 £ per year.
Benefits
- Competitive salary ranging from £27,321 to £32,241, with an annual incentive bonus up to £1,000
- A company van for work use
- Pension scheme with up to 10% company contribution
- Development opportunities aligned with the Field Operations Support progression plan
- 25 days annual leave plus bank holidays and two additional wellness days
- Life assurance cover of four times the pensionable salary
- Health cash plan, critical illness insurance, dental insurance, life assurance flex and partner cover
- Retail savings scheme
- Online GP service, cycle-to-work scheme, gym membership discounts and other well-being benefits
What We Do
Yorkshire Water provides safe, reliable water and wastewater services to over 5.4 million residents and the visitors that come to the region each year. Our Field Operations team delivers essential support to maintain and improve the network, ensuring high standards of service, environmental protection and customer satisfaction.
Responsibilities
- Carry out essential operational activities that support safe, efficient and high-quality delivery across the water network.
- Play a key role in improving asset health, contributing to the delivery of the mains renewal programme and wider Field Operations performance objectives.
- Support site access requests, coordinating entry for third parties undertaking non-intrusive works on the network.
- Complete cyclical site inspections, ensuring assets meet required standards in line with inspection protocols.
- Deliver secondary chlorination activities, including sampling, equipment checks, maintenance and safe handling of materials.
- Provide operational support such as filter changes, bottled water deliveries and customer communications, ensuring a positive customer experience during service impacts.
Skills & Qualifications
- Deliver essential Field Operations activities safely, efficiently and in line with Yorkshire Water standards.
- Collaborate with Field Operations and Resource & Planning teams to plan and deliver reactive and cyclical activities.
- Adhere to Safe Working Procedures (SWPs) and escalation pathways when guidance is unclear.
- Use Yorkshire Water systems (e.g. SAP, Advantex, ICE, Odyssey, RTS, Nintex) to record and manage work activity.
- Manage your own workload independently, demonstrating good organisation, initiative and accountability.
- Maintain strong internal and external relationships, working collaboratively with colleagues, partners and customers.
- Provide a high standard of customer service, ensuring a professional and positive experience during all interactions.
- Demonstrate strong attention to detail and consistently reflect Yorkshire Water’s values and behaviours in your day-to-day work.
Location & Work Details
Location: South of Yorkshire. Work type: Permanent. 37 hours per week, Monday to Friday.
Eligibility & Process
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. Closing date for this role is 11th June 2026.
Field Operations Support employer: Kelda Group Limited 0000411940 - Kelda Group Limited
Yorkshire Water is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a company van, generous pension contributions, and extensive wellness initiatives. With a strong commitment to employee development and a collaborative work culture, staff in the Field Operations Support role can expect meaningful career progression while contributing to vital services for over 5.4 million residents in South Yorkshire.
Contact Details:
Kelda Group Limited 0000411940 - Kelda Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Support
✨Tip Number 1
Network like a pro! Reach out to current employees at Yorkshire Water on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Yorkshire Water’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can demonstrate your skills in Field Operations and your commitment to customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows us you’re keen and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Field Operations Support
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Field Operations Support role. We want to see how you can contribute to our mission at Yorkshire Water!
Showcase Relevant Experience:When detailing your past roles, focus on experiences that demonstrate your ability to deliver operational activities safely and efficiently. We love seeing examples of how you've maintained high standards in previous jobs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kelda Group Limited 0000411940 - Kelda Group Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of the Field Operations Support role. Familiarise yourself with Yorkshire Water's services and how they impact the community. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples from your past experiences that demonstrate your ability to manage workloads independently, collaborate with teams, and provide excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Smart Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Think about asking how the Field Operations team collaborates with other departments.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Yorkshire Water values strong relationships, so being personable and approachable can set you apart from other candidates. Just be genuine and let them see the real you!
