Network Escapes Technician in Bradford

Location and Working Hours: Role is a flexible hybrid working arrangement based in Bradford, with an office move to Leeds Valley Park in the Summer. Expect visits to sites across the Yorkshire region. Requires a full valid driving licence (no more than 6 points). Work type: Permanent. 37 hours per week, Monday – Friday.

Compensation & Benefits:

• Competitive salary range from £31,512 to £39,270 depending on experience
• Annual incentive related bonus (£1,000 maximum bonus opportunity)
• Attractive pension scheme (up to 12% company contribution)
• 25 days annual leave plus bank holidays, plus two wellness days and days in lieu of working bank holidays
• Life assurance cover of 4 × pensionable salary
• Health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more

What We Do: Yorkshire Water provides essential water and wastewater services to millions of people in the region, protecting communities and the environment. We aim to meet changing customer expectations while maintaining regulatory performance commitments.

Responsibilities:

• Validate and categorise sewer flooding incidents using Escape Reports in compliance with regulatory guidelines and recommend GSS payments when appropriate
• Create, develop, and maintain strong working relationships with key stakeholders; provide regular summary reports and performance updates
• Work closely with the Operational Team to investigate shortfalls, failures, and drive data‑collection improvements
• Interpret rainfall radar analysis, review and recommend notifications for properties at risk
• Interpret data and reports, carry out desktop studies, and review investigations performed by Operational Teams
• Monitor investigation and repair work progress to prevent repeats; collate available data to sign off and categorise incidents while ensuring report completion within required standards and timeframes

Required Skills and Experience:

• Logical problem‑solving and basic IT skills; ability to work with technical equipment
• Ability to acquire, understand and interpret technical information
• Experience providing governance and quality assurance to process work
• Excellent written and verbal communication skills
• Data handling and statistical analysis
• Supporting and embedding change initiatives
• Influencing and driving a right‑first‑time approach
• Developing new and innovative ways to improve outputs
• Competence in IT systems: Odyssey, SAP, ICE and Microsoft Applications
• Full valid EU driving licence (no more than six points) and access to own transport

Desirable Background:

• Understanding sewerage systems and network performance issues
• Record of contributing to relevant meetings with insight and technical expertise
• Experience delivering against challenging business targets
• Experience analysing and interpreting data to meet regulatory targets

Pre‑employment Requirements: All roles require a Basic Disclosure Check, and may require a Counter‑Terrorist Check or Security Check clearance, plus a medical questionnaire and further medicals when required.

Equality and Diversity: We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that reflects the communities we serve. We encourage candidates from all backgrounds to apply.