Freelance Engagement Officer: Living Well Takeaways in London

Interview Date: Provisionally 3 June (subject to change)

Hours of work: 7 – 10 hours per week

Salary: Applicants are invited to indicate their expected hourly or daily rate as part of their application.

Contract: 3 months initially

Location: Based at 13 Scott Street, Keighley, BD21 2JH with travel around the Bradford District

To engage and build positive relationships with local takeaways, cafés and food businesses across the Bradford District, encouraging participation in a project aimed at improving options on food menus. The Engagement Officer will act as a friendly, professional ambassador for the project, clearly communicating its aims and benefits, supporting businesses to get involved, and contributing to improved public health outcomes while supporting the local food economy.

Key Responsibilities:

• Act as a frontline representative for the project, engaging directly with local takeaways, cafés and food businesses across the Bradford District
• Build positive, trusting relationships with food business owners and staff through face‑to‑face visits and conversations
• Clearly explain the aims of the project and the benefits of making small, healthier changes to menus
• Encourage and support businesses to take part, addressing questions or concerns in a friendly and professional manner
• Record engagement activity and feedback accurately, providing updates to the project team
• Work independently to plan visits and manage time effectively while meeting agreed engagement targets
• Work closely with the KHL communications team to develop welcome packs, informative materials and signage, and to support promotion of the project through social media and press activity
• Represent the project positively within the community, maintaining a proactive and approachable presence

This role description is not exhaustive and may evolve in response to the organisation’s changing needs. We value a collaborative, hands‑on approach and will work closely with you to identify and prioritise key areas of focus during your time with us.

Qualifications and Experience:

• Experience in community engagement, outreach, sales, hospitality or a customer‑facing role
• Confident, personable communicator with strong interpersonal skills
• Comfortable approaching and engaging a wide range of people face‑to‑face
• Ability to explain information clearly and persuasively to non‑technical audiences
• Self‑motivated and able to work independently with minimal supervision
• Professional, reliable and well‑organised approach to freelance work
• Willingness to work flexibly to suit business opening hours
• Knowledge of or interest in public health, healthy eating or community wellbeing
• Experience working with small businesses or within diverse communities
• Familiarity with the Bradford District or similar local areas
• Hold a valid driving licence and have access to reliable transport.

Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are “spent” under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by KHL. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.

Safer Recruitment

KHL is committed to recruiting staff that are suitable to work with children, young people and adults. We prioritise the safety and wellbeing of the children, young people and adults that we work alongside and support through a rigorous selection process. The identity of the successful candidate will be checked thoroughly, including a DBS check, where appropriate.