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- Tasks: Support the sales team by processing orders and providing excellent customer care.
- Company: Join KEF, a leading manufacturer of high-quality audio solutions with a global reputation.
- Benefits: Enjoy a competitive salary and opportunities for long-term career development.
- Why this job: Be part of an exciting journey in a fast-paced environment with a focus on innovation.
- Qualifications: 3-5 years in a similar role, fluent in English, and a passion for audio.
- Other info: This is a 6-month contract based in Maidstone, UK.
The predicted salary is between 24000 - 36000 £ per year.
Sales Administrator (based in Maidstone – 6 months contract)
Sales Administrator (based in Maidstone – 6 months contract)
2 days ago Be among the first 25 applicants
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KEF has earned a reputation as the premier manufacturer of stunning, audiophile-quality audio solutions for modern home theatre, hi-fi, pro-audio, custom installation & personal use applications. KEF products are distributed around the world and have won awards globally.
KEF’s strategy is to expand its product portfolio with premium wireless speaker products to capture a new consumer audience, beyond the traditional Hi-Fi consumer. This requires the establishment of new, high-quality offline and online distribution channels and requires a new approach to the market (incl. a strong focus on Ecommerce and Digital Marketing). This new strategy is part of an exciting journey for a well-established and profitable company with further opportunities for growth in the coming years.
Role Overview
We are seeking a Sales Administrator (6 months fixed term contract) to support our UK sales administration team.
This role is based in Maidstone, UK
Roles and Responsibilities
This role requires a professional individual who can provide dedicated customer and administration support to the European Sales and Service Team. Sales orders are to be processed in line with company procedure and with a focus on excellent customer care.
As the main point of contact for all Sales & Service Administration support for the UK and Europe business, we are looking for an applicant who can assist our commercial retail partners at every interaction point and become a central contact for information on country-specific activity. The person in this role would be expected to stay up to date with new products and features to assist with any enquiries.
The role will include processing orders from retail partners, Country & Sales Managers and online transactions along with day to day maintenance of customer accounts. An ability to work with team members to resolve product or service issues with exceptional customer care is also essential.
The successful candidate also will be required to liaise and effectively communicate with various parties to deliver a seamless customer experience throughout every contact point with the company. This would include working with business partners to arrange collections, returns, deliveries, and answer order queries whilst coordinating with Internal and External Warehouses for stock movements and replenishment.
Personal skills, qualifications and competencies
- Passion for audio and enthusiasm for KEF’s brand values.
- Fluent in English and/or other language
- 3 – 5 years’ experience in a similar role
- Exceptional problem-solving skills with a key focus on the customer’s needs
- A natural flair for communicating and engaging with customers and colleagues with a good telephone manner
- Team player with a ‘can do’ attitude
- Enthusiastic and open to new challenges and ideas
- Able to meet tight deadlines and prioritise workload whilst working in a fast-paced environment – excellent organisational skills are essential
Applicants must be eligible to work in the UK.
For more company details, please visit our website at https://uk.kef.com/.
We offer attractive remuneration package and long-term career development opportunities to the right candidate. Please send your full resume with current and expected salary by clicking \”Apply\”.
We are an equal opportunity employer. The information provided by you will be treated in strict confidence and used for recruitment purpose only.
All personal data collected during the application process will be kept for 12 months after its completion, and will be destroyed thereafter.
Seniority level
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Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Customer Service and Administrative
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Industries
Manufacturing and Audio and Video Equipment Manufacturing
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Sales Administrator (based in Maidstone - 6 months contract) employer: KEF | Kent Engineering & Foundry
Contact Detail:
KEF | Kent Engineering & Foundry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator (based in Maidstone - 6 months contract)
✨Tip Number 1
Familiarise yourself with KEF's product range and brand values. Understanding their audio solutions will not only help you in interviews but also demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of KEF on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Sales Administrator role, which can give you an edge during the application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills and customer service experiences in detail. Think of specific examples where you've successfully resolved issues or improved customer satisfaction, as these are key competencies for the role.
✨Tip Number 4
Stay updated on trends in ecommerce and digital marketing, especially as they relate to audio products. Showing that you understand the market dynamics can set you apart from other candidates.
We think you need these skills to ace Sales Administrator (based in Maidstone - 6 months contract)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Administrator position. Tailor your application to highlight relevant experience and how it aligns with KEF's needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3-5 years of experience in similar roles. Provide specific examples of how you've successfully managed customer interactions and administrative tasks in a fast-paced environment.
Show Your Passion: Demonstrate your enthusiasm for audio and KEF's brand values in your application. Mention any personal experiences or interests related to audio solutions that could set you apart from other candidates.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Administrator role.
How to prepare for a job interview at KEF | Kent Engineering & Foundry
✨Know the Product
Familiarise yourself with KEF's audio products and their features. Being able to discuss specific products and how they meet customer needs will show your passion for the brand and your understanding of the market.
✨Demonstrate Customer Care Skills
Prepare examples from your past experience where you provided exceptional customer service. Highlight your problem-solving skills and how you prioritised customer satisfaction in challenging situations.
✨Show Your Team Spirit
As a Sales Administrator, collaboration is key. Be ready to discuss how you've worked effectively within a team in previous roles, especially in fast-paced environments, and how you can contribute to a positive team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s future plans, particularly regarding their new product strategies. This shows your genuine interest in the position and helps you assess if it's the right fit for you.