At a Glance
- Tasks: Support customers pre and post-sales, diagnose needs, and manage cases to resolution.
- Company: KEF, a premium audio brand with a strong UK heritage.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Other info: Dynamic work environment in Maidstone with a focus on collaboration.
- Why this job: Join a passionate team and help customers enjoy top-notch audio experiences.
- Qualifications: Bilingual in English and French or Dutch and German, with customer service skills.
The predicted salary is between 27000 - 33000 £ per year.
KEF, a UK-founded premium audio brand, is seeking a Customer Success Operations Specialist to provide front-line pre-sales and post-sales support across designated European markets and beyond.
Based in Maidstone (Kent) with a hybrid setup (minimum 3 days in the office), you will diagnose client needs, guide on product and connectivity, and manage cases through resolution while coordinating with distributors, service partners and internal teams.
Bilingual Customer Success Ops (EN/FR + NL/DE) - Hybrid in Maidstone employer: KEF | Kent Engineering & Foundry
At KEF, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our Maidstone office is not only a hub for cutting-edge audio technology but also a place where employees can thrive through continuous learning and development opportunities. With a strong commitment to employee well-being and a culture that values teamwork and diversity, KEF is the perfect place for those looking to make a meaningful impact in the audio industry.
Contact Details:
KEF | Kent Engineering & Foundry Recruitment Team
