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- Tasks: Deliver exceptional customer service while serving premium coffee and assisting with audio product sales.
- Company: Join KEF, a leading brand in high-quality audio solutions and café hospitality.
- Benefits: Attractive pay, career growth opportunities, and a vibrant work environment in central London.
- Why this job: Combine your love for music and coffee in a dynamic retail and café setting.
- Qualifications: Barista experience and a passion for music and customer service are essential.
- Other info: Flexible hours and a chance to be part of exciting in-store events.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a Sales Assistant (Audio products) with barista experience to join our KEF Music Gallery London team at one of the world's leading specialist audio brands, KEF. This role is based in central London and combines a passion for customer service, music, and premium audio with high-quality café and barista service.
As part of the KEF Music Gallery London team, you will be responsible for delivering a world-class, personal customer experience across both the retail gallery and café areas. You will confidently support product demonstrations, assist with sales activities, and provide high-quality barista service, ensuring that both the gallery and café environments operate smoothly and reflect KEF's premium brand standards. You will be based in KEF Music Gallery located in central London and you will be working 5 days a week, Tuesday to Saturday.
- Sales & Customer Experience
- Assist the sales team with the setup and support of customer product demonstrations
- Build strong customer relationships and contribute to achieving sales KPIs and overall store performance
- Support in-store events and demonstrations as required
- Café & Barista Responsibilities
- Serve food and beverages, including high-quality coffee, to KEF standards
- Ensure all food and drinks are presented to a consistently high standard
- Maintain cleanliness, presentation, and welcoming atmosphere in the café area
- Support the smooth day-to-day running of café operations, including waste control and stock rotation
- Follow all food hygiene, health & safety, and due diligence procedures
- Responsible for the smooth running of assigned daily operations within the gallery and café
- Cash handling, including cashing up and daily till reconciliation
- Manage stock, ordering, and deliveries for both retail and café areas as required
- Inspect and maintain equipment, reporting any issues to the Store Manager or Technical Sales team
- Ensure all store guidelines, procedures, and brand standards are followed
Strong communication skills with a passion for music, sound, and audio are essential. Previous barista experience with a genuine enthusiasm for coffee and hospitality is required. A Food Hygiene & Safety Certificate (Level 2 or equivalent) is required or willingness to obtain. A flexible approach to working hours, including early mornings, evenings, and occasional events, is necessary.
We offer an attractive remuneration package and long-term career development opportunities to the right candidate.
Barista and Sales Assistant in London employer: KEF | Kent Engineering & Foundry
Contact Detail:
KEF | Kent Engineering & Foundry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista and Sales Assistant in London
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on KEF. Understand their products, values, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you're the perfect fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your barista experience and customer service skills can shine in both the café and retail environments. Confidence is key!
✨Tip Number 3
Show off your passion for music and coffee! During the interview, share your love for audio products and how it connects with your barista skills. This will help you stand out as someone who genuinely cares about the brand and the customer experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance!
We think you need these skills to ace Barista and Sales Assistant in London
Some tips for your application 🫡
Show Your Passion for Music and Coffee: When writing your application, let us know how much you love music and coffee! Share any experiences that highlight your enthusiasm for both, as this role is all about blending those passions with customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your barista experience and sales skills align with what we're looking for at KEF.
Highlight Your Customer Service Skills: Since this role involves delivering a world-class customer experience, be sure to showcase any previous roles where you've excelled in customer service. Tell us about how you built relationships and contributed to sales success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at KEF Music Gallery London!
How to prepare for a job interview at KEF | Kent Engineering & Foundry
✨Know Your Coffee
Brush up on your barista skills and coffee knowledge before the interview. Be ready to discuss different coffee types, brewing methods, and what makes a great cup of coffee. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, especially in a café or retail setting. This will demonstrate your ability to create a welcoming atmosphere.
✨Familiarise Yourself with KEF Products
Do some research on KEF's audio products and their unique features. Being knowledgeable about the brand will not only impress the interviewers but also help you engage with customers effectively during product demonstrations.
✨Emphasise Teamwork and Flexibility
Be prepared to discuss your experience working in a team and your flexibility in handling various tasks. Highlight any instances where you adapted to changing situations or supported colleagues, as this is crucial for maintaining smooth operations in both the gallery and café.
