At a Glance
- Tasks: Support the Sales and Service Team by processing orders and maintaining customer accounts.
- Company: Join KEF, a premium audio brand with over 65 years of innovation.
- Benefits: Gain experience in a dynamic environment with a focus on customer care.
- Other info: Office-based role in Maidstone with opportunities to grow your career.
- Why this job: Be the voice of KEF, engaging with customers and partners in the audio industry.
- Qualifications: Fluent in English or another European language; strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
About KEF
With over 65 years of innovation and audio expertise, KEF is a UK-founded premium audio brand renowned for designing high-performance wireless and traditional HiFi speakers, subwoofers and headphones. Known for pushing the boundaries of sound engineering, KEF combines cutting-edge technology with elegant design to create exceptional listening experiences. KEF products are distributed globally and have received numerous international awards for sound quality, design and innovation.
This role requires a professional individual who can provide dedicated customer and administration support to the European Sales and Service Team. Sales orders are to be processed in line with company procedure and with a focus on excellent customer care. As the main point of contact for all Sales & Service Administration support for the UK and Europe business, we are looking for an applicant who can assist our commercial retail partners at every interaction point and become a central contact for information on country-specific activity. This role is office based at Maidstone site.
- Processing orders from retail partners, Country & Sales Managers and online transactions.
- Day-to-day maintenance of customer accounts.
- Working with business partners to arrange collections, returns, deliveries, and answer order queries.
- Coordinating with Internal and External Warehouses for stock movements and replenishment.
- Computer literate – MS Office / CRM systems with the ability to adapt to new systems and applications is essential.
- Fluent in English and/or other European language.
- A natural flair for communicating and engaging with customers and colleagues with a good telephone manner.
- Passion for audio and enthusiasm for KEF’s brand values.
All qualified applicants are considered without regard to race, sex, age, religion, sexual orientation, gender identity, national origin, status, or disability. Personal data will be kept confidential and used solely for recruitment. Application data will be retained for 12 months then destroyed.
Sales and CRM Admin in Kent employer: KEF | Kent Engineering & Foundry
At KEF, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Maidstone location offers a vibrant environment where employees are encouraged to grow professionally while being part of a passionate team dedicated to delivering outstanding audio experiences. With a commitment to employee development and a focus on customer care, KEF provides meaningful opportunities for those looking to make a significant impact in the audio industry.
Contact Details:
KEF | Kent Engineering & Foundry Recruitment Team
