At a Glance
- Tasks: Support and train teams in adopting innovative tech solutions across Yorkshire and North-East sites.
- Company: Join Keepmoat Homes, a top UK housebuilder transforming communities for over 90 years.
- Benefits: Competitive pay, annual bonuses, exclusive staff discounts, and career development opportunities.
- Other info: Collaborative culture focused on creativity and delivering exceptional customer experiences.
- Why this job: Be part of a passionate team making a real impact in the housing industry.
- Qualifications: Experience in tech support, strong problem-solving skills, and a valid UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing – from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need.
For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs.
We have a fantastic opportunity for a Technical Services Field Support to join us, field based covering sites in our Yorkshire and North-East regions and offices in Doncaster, Leeds and Hebburn. Reporting into the Technical Services Manager, they will champion IT and business initiatives and be a focal point, assisting/training the regional and site teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business.
The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and broad technical knowledge, an eye for detail, coupled with good “hands on” practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling.
The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with knowledge of infrastructure, applications, and networking technologies and the ability to deploy, configure and troubleshoot effectively.
Skills, knowledge & experienceWe are looking for someone who fits with our core values here at Keepmoat; they will be passionate about technology and delivering good service. They will be collaborative with the ability to work and communicate with a variety of different audiences. They will have the ability to be creative and proactive, using their problem-solving skills and be willing to challenge “the norm” and actively identify opportunities for improvement. They will have a straightforward approach when it comes to solving technical problems in the most effective way for their internal customers.
Driving nationwide is an essential part of the role and therefore applicants should hold a relevant UK Full Clean driving licence. Experience in a similar field-based role, specifically in a mixed technology environment. Ability to learn and understand business technologies such as applications, and desktop technologies with the ability to deploy, configure and troubleshoot effectively. Any current/recent technical training and/or qualifications. Any previous experience with field engineering services, in a mixed technology environment e.g. IT, Audio Visual, Digital Signage. Any previous experience with cellular technologies 3G, 4G or 5G. Experience with desktop support. Experience with Microsoft Office 365 services (Email, SharePoint, OneDrive). Experience of working to the ITL framework.
Why work for us?At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers.
- Competitive rates of pay – We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year.
- Bonus Scheme – Our annual bonus scheme is linked to team and company performance.
- Special offers for staff – We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out.
- Development – we offer genuine development opportunities to progress your career.
Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.
- Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It’s about being respectful and working in a transparent and honest way.
- Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
- Passionate - We care about what we do. We put pride and energy into delivering results. It’s important to us to do a good job.
- Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don’t offer a one size fits all solution; we are flexible and will tailor our services to our customers’ needs.
Technical Services Field Support in Leeds employer: Keepmoat
Keepmoat Homes is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With competitive pay, an annual bonus scheme, and a strong commitment to employee development, we empower our team members to grow their careers while making a tangible impact in local communities across Yorkshire and the North-East. Our values of straightforwardness, collaboration, passion, and creativity ensure that every employee feels valued and engaged in their work.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Field Support in Leeds
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Keepmoat, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Technical Services Field Support at Keepmoat.
We think you need these skills to ace Technical Services Field Support in Leeds
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Keepmoat
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
