Keepmoat is seeking a Customer Service Manager to lead a field-based service team and ensure an outstanding customer journey across multiple sites in the UK. You will oversee issue resolution, coordinate resources and collaborate with internal teams, subcontractors and suppliers to meet service standards.
You will act as a brand ambassador for Keepmoat, championing excellent customer service and delivering results including customer satisfaction metrics across HBF and Trustpilot.
#J-18808-LjbffrCustomer Experience Leader β Homebuilding in Leeds employer: Keepmoat
Keepmoat is an excellent employer that fosters a collaborative and innovative work culture in Wigan, where employees are encouraged to grow and develop their skills. With competitive pay, a performance-linked bonus scheme, and a commitment to employee well-being, Keepmoat provides a rewarding environment for Architectural Technicians looking to make a meaningful impact in the construction industry.