At a Glance
- Tasks: Engage with customers, guide them through the buying process, and achieve sales targets.
- Company: Join Keepmoat Homes, a top 10 UK housebuilder transforming communities.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Dynamic role with opportunities to work closely with local communities.
- Why this job: Be part of a team that builds quality homes and enhances local lives.
- Qualifications: Sales experience, strong communication skills, and a full UK Driver’s License.
The predicted salary is between 30000 - 40000 € per year.
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing – from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need.
For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs.
We have an exciting opportunity for a Sales Executive to join our Scotland region, this role will be regional initially and will cover our developments in Kilwinning, Kilbirnie and Northbridge. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.
The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspects of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.
The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.
The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.
They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be open minded, flexible and creative with a progressive mindset and ability to see the bigger picture.
Requirements:
- Educated to GCSE or equivalent standard in English and Maths.
- Full UK Driver’s License.
- Sales experience in a similar or related business.
- Formal sales/customer service specific qualifications.
Customer Experience / Sales Executive in Glasgow employer: Keepmoat
Keepmoat Homes is an exceptional employer, offering a dynamic work environment where employees can thrive in their careers while making a tangible impact on local communities. With a strong focus on employee development and a culture that values collaboration and innovation, our Sales Executives enjoy comprehensive training, competitive benefits, and the opportunity to contribute to meaningful projects in the heart of Scotland. Join us in shaping the future of housing and experience the satisfaction of helping people find their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience / Sales Executive in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Keepmoat Homes and understand their values, projects, and community involvement. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Keepmoat Homes is involved. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer objections or close a sale. Role-playing with a friend can help you feel more confident and ready to impress.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows your commitment to providing excellent customer service, which is key for this position.
We think you need these skills to ace Customer Experience / Sales Executive in Glasgow
Some tips for your application 🫡
Show Your Passion for Homes:When you're writing your application, let your enthusiasm for building quality homes shine through. We want to see that you care about creating spaces where people love to live, so share any relevant experiences or stories that highlight your passion for the housing industry.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Executive role. Highlight your sales experience and customer service skills, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets and delight customers. We love seeing how you can contribute to our mission!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Keepmoat Homes!
How to prepare for a job interview at Keepmoat
✨Know the Company Inside Out
Before your interview, make sure you research Keepmoat Homes thoroughly. Understand their values, recent projects, and community involvement. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience that highlight your sales achievements and customer service skills. Think about times when you exceeded targets or turned a complaint into a positive experience. Be ready to discuss these in detail.
✨Demonstrate Your Community Focus
Since Keepmoat Homes values community engagement, be prepared to talk about how you can contribute to local initiatives. Share any previous experiences where you’ve worked with local communities or suppliers, as this aligns with their mission.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows you’re engaged and thinking critically about the position.