At a Glance
- Tasks: Deliver top-notch after-sales service and manage maintenance works in occupied properties.
- Company: Join Keepmoat, a leader in customer care and property maintenance.
- Benefits: Company van for travel, flexible working, and a supportive team environment.
- Other info: Opportunity to work across a diverse geographical area with career growth potential.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Multi-skilled technician with strong customer service skills and knowledge of NHBC Standards.
The predicted salary is between 30000 - 40000 £ per year.
Keepmoat is seeking a Customer Care Technician to join their team in Bridlington, focusing on the South Yorkshire region. The successful candidate will provide exceptional after-sales service, rectify defects, and manage maintenance works within occupied properties.
This role requires a multi-skilled technician with knowledge of NHBC Standards, a strong customer service orientation, and a flexible approach to working across a large geographical area. A company van will be provided for travel.
Field-Based Customer Care Technician | Multi-Skilled in Bridlington employer: Keepmoat
Keepmoat is an excellent employer that prioritises employee development and offers a supportive work culture, making it an ideal place for those looking to grow their careers in the construction and customer service sectors. With a focus on delivering exceptional after-sales service, employees benefit from a company van for travel, flexible working arrangements, and opportunities to enhance their skills while making a meaningful impact in the South Yorkshire region.
StudySmarter Expert Advice🤫
We think this is how you could land Field-Based Customer Care Technician | Multi-Skilled in Bridlington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Keepmoat. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your multi-skilled background and experience with NHBC Standards. Make sure they know you’re ready to tackle any challenge that comes your way.
✨Tip Number 3
Be flexible and adaptable! Since this role covers a large area, emphasise your willingness to travel and work in different locations. Let them see that you’re not just a technician, but a team player who can handle whatever comes up.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Keepmoat team. Don’t miss out on this opportunity!
We think you need these skills to ace Field-Based Customer Care Technician | Multi-Skilled in Bridlington
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your multi-skilled abilities in your application. We want to see how your experience aligns with the role, especially your knowledge of NHBC Standards and customer service skills.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Customer Care Technician role. Mention your flexibility and willingness to travel across the South Yorkshire region.
Be Personable:Since this role is all about customer care, let your personality shine through in your written application. We love candidates who can convey their passion for providing exceptional service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Keepmoat
✨Know Your Stuff
Make sure you brush up on NHBC Standards and any relevant regulations. Being able to discuss these confidently will show that you're not just a technician, but a knowledgeable professional who understands the industry.
✨Show Off Your Customer Service Skills
Since this role is all about after-sales service, be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate effectively and resolve issues promptly.
✨Flexibility is Key
This job requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in previous roles. Whether it’s managing your time across different locations or handling unexpected challenges, show that you can think on your feet.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the types of projects you might work on. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
