At a Glance
- Tasks: Lead a dynamic team to manage customer enquiries and ensure defect-free homes.
- Company: Keepmoat, a leader in homes and construction with a focus on customer satisfaction.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real difference.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Join a passionate team and enhance customer experiences in the housing sector.
- Qualifications: Experience in customer service and a valid driving licence are essential.
The predicted salary is between 35000 - 41000 £ per year.
Keepmoat is seeking a Customer Service Manager in Leeds to lead a dynamic team across multiple sites.
You will oversee customer enquiries, complaints and warranties while ensuring homes are defect-free before and after move-in.
A driving licence and willingness to travel between sites are essential.
You will drive SLA performance, analyse feedback, and collaborate with subcontractors and suppliers to maintain high service standards.
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Customer Service Leader – Homes & Construction in Leeds employer: Keepmoat Limited
Keepmoat Limited is an excellent employer, offering a dynamic work environment in the vibrant location of Weston Super Mare. With a strong focus on employee development and a culture that prioritises safety and customer satisfaction, we provide competitive pay and opportunities for career advancement, making it a rewarding place to build your future in site management.
