Technical Services Field Support

Main purpose of the role We have a fantastic opportunity for a Technical Services Field Support to join us, the role is field based covering our Midlands regions (including the West Midlands, East Midlands and South Midlands), with opportunity to work from home one day a week. Reporting into the Technical Services Field Lead, the successful candidate will play a vital role within the business, delivering high value service and expertise to our nationwide regional offices, construction sites and sales offices. They will champion IT and business initiatives and be a focal point, assisting/training the regional and site teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business. The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and broad technical knowledge, an eye for detail, coupled with good hands on practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling. The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with knowledge of infrastructure, applications, and networking technologies and the ability to deploy, configure and troubleshoot effectively. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about technology and delivering good service. They will be collaborative with the ability to work and communicate with a variety of different audiences. They will have the ability to be creative and proactive, using their problem-solving skills and be willing to challenge the norm and actively identify opportunities for improvement. They will have a straightforward approach when it comes to solving technical problems in the most effective way for their internal customers. Driving is an essential part of the role and therefore applicants should hold a relevant UK Full Clean driving licence. A company car will be provided. Due to the field-based nature of the role, applicants will need to be able to be flexible to meet business requirements with travel. Any experience in a similar field-based role, specifically in a mixed technology environment, would be desirable but is not essential, as for this role we are willing to provide full training to applicants with the right attitude and ability level. If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact us. TPBN1_UKTJ