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For Companies At a Glance
- Tasks: Engage with customers, manage sales processes, and ensure customer satisfaction.
- Company: Join Keepmoat, a leading company in the housing sector known for its commitment to quality.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for career growth.
- Why this job: Be part of a dynamic team, make a real impact, and develop your sales skills in a rewarding role.
- Qualifications: Previous sales experience and strong communication skills are essential; passion for customer service is a must.
- Other info: This role offers a chance to work across various developments before settling at our award-winning site.
The predicted salary is between 28800 - 43200 £ per year.
Main Purpose of role
We have an exciting opportunity for a Sales Executive to join our Yorkshire East region, this role will initially be a floating position across our sites in the region, with a focus on the East Coast (Driffield, Hull and Grimsby etc). The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.
The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.
The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.
HS&S Responsibilities
To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.
Skills, knowledge & experience
We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture.
Education & qualifications
Essential
Educated to GCSE or equivalent standard in English and Maths.
Desirable
Formal sales/customer service specific qualifications.
If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact us.
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Sales Executive-Roaming employer: Keepmoat Homes
Contact Detail:
Keepmoat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive-Roaming
✨Tip Number 1
Familiarise yourself with the local property market in Scotland, especially in Glasgow. Understanding the trends and customer preferences will help you engage more effectively with potential buyers.
✨Tip Number 2
Practice your communication skills, particularly in handling objections and providing clear information about the buying process. Role-playing scenarios with friends or family can boost your confidence.
✨Tip Number 3
Network with professionals in the real estate industry, such as estate agents and solicitors. Building these relationships can provide valuable insights and referrals that may help you in your role.
✨Tip Number 4
Stay updated on the latest sales techniques and customer service strategies. Consider attending workshops or webinars to enhance your skills and demonstrate your commitment to professional development.
We think you need these skills to ace Sales Executive-Roaming
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use specific examples that demonstrate your ability to meet sales targets and build relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for the role. Mention how your skills align with the company's core values and how you can contribute to their success.
Showcase Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've effectively interacted with customers in previous roles, whether in person, over the phone, or via email.
Highlight Initiative and Flexibility: Demonstrate your initiative and flexibility in your application. Share instances where you've taken the lead on a project or adapted to changing circumstances to achieve a goal.
How to prepare for a job interview at Keepmoat Homes
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's core values.
✨Demonstrate Your Sales Skills
Prepare to discuss your sales experience in detail. Highlight your negotiation skills and any successful strategies you've used to close deals. Be ready to provide metrics or outcomes that showcase your achievements.
✨Be Collaborative and Communicative
Since the role involves working closely with a Sales Manager and other third parties, emphasise your ability to collaborate effectively. Share examples of how you've successfully worked in teams and communicated with various stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer interaction skills. Think about potential challenges you might face in the role and how you would handle them, especially regarding customer complaints and follow-ups.
