At a Glance
- Tasks: Join us as a Sales Executive, helping customers through their buying journey.
- Company: Be part of Keepmoat, a company dedicated to customer service and community impact.
- Benefits: Enjoy flexible working hours from Thursday to Monday and a supportive team environment.
- Other info: You'll work closely with the Sales Manager and engage with various stakeholders.
- Why this job: This role offers a chance to develop sales skills while making customers happy.
- Qualifications: GCSEs in English and Maths are essential; sales experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Main Purpose of role
We have an exciting opportunity for a Sales Executive to join our Yorkshire East region. This role will be based from our Kingsfield Park development (HU7 3NJ) in Hull.
The Sales Executive will work Thursday to Monday, providing a professional service to customers and prospective customers, aiming to achieve sales and financial targets on the allocated development and contribute to customer delight. The role involves supporting customers through the buying process both in person at the sales complex and via telephone and email, maintaining contact with customers through updates on promotions and keeping existing customers updated on all aspects of build, sales and progression. The Sales Executive will ensure standard follow‑up procedures are adhered to and all complaints and issues are responded to.
The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits are taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.
HS&S Responsibilities
Take care of your own health and safety and that of others affected by your work, and adhere to Keepmoat Health, Safety and Sustainability standards.
Skills, Knowledge, Experience
We are looking for someone who fits with our core values and possesses strong customer service skills, initiative, drive and enthusiasm. The ideal candidate will have proven experience in a similar position, excellent communication skills, and the ability to interact with different types of people.
- Passionate about customer service and possess strong initiative, drive and enthusiasm.
- Proven experience using sales and negotiation skills to build relationships with customers.
- Collaborative with excellent communication skills and ability to interact with different types of people.
- Straightforward approach: honest, open and friendly with customers.
- Open‑minded, flexible, creative with a progressive mindset and ability to see the bigger picture.
Education and Qualifications
Essential- GCSE or equivalent standard in English and Maths.
- Valid UK driving licence.
- Formal sales/customer service specific qualifications.
Benefits
- Competitive rates of pay with regular reviews.
- Annual bonus scheme linked to team and company performance.
- Special offers for staff, including holidays, health club memberships and days out.
- Encouragement to suggest ideas and maximise the job experience.
- Recognition scheme to reward extra effort.
- Opportunities for genuine career development.
Sales Executive employer: Keepmoat Homes
At Keepmoat, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer service and employee development. As a Sales Executive in the picturesque Yorkshire East region, you will enjoy a supportive environment with opportunities for growth, while contributing to customer satisfaction and achieving sales targets. Our commitment to collaboration and innovation ensures that every team member can thrive and make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage with customers more effectively and demonstrate your knowledge during the interview process.
✨Tip Number 2
Practice your communication skills. As a Sales Executive, you'll need to interact with various customers, so being able to convey information clearly and confidently is crucial.
✨Tip Number 3
Showcase your customer service experience. Be prepared to discuss specific examples of how you've successfully handled customer interactions and resolved issues in the past.
✨Tip Number 4
Network with current employees or industry professionals. This can provide you with insights into our company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant sales experience and customer service skills. Use specific examples that demonstrate your ability to meet sales targets and build relationships with customers.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention how your skills align with the company's core values and how you can contribute to their success.
Highlight Relevant Experience:In your application, emphasise any previous roles where you successfully used sales and negotiation skills. Include details about how you handled customer complaints and maintained customer satisfaction.
Showcase Communication Skills:Since excellent communication is key for this role, provide examples of how you've effectively interacted with diverse customers in past positions. This could include face-to-face interactions, phone calls, or email correspondence.
How to prepare for a job interview at Keepmoat Homes
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's core values.
✨Demonstrate Your Sales Skills
Prepare to discuss your sales experience in detail. Highlight your negotiation skills and any successful strategies you've used to close deals. Be ready to provide metrics or outcomes that showcase your achievements.
✨Be Collaborative and Communicative
Since the role requires working closely with a Sales Manager and other third parties, emphasise your teamwork and communication skills. Share examples of how you've effectively collaborated with colleagues or external partners to achieve common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer interaction skills. Think about how you would handle complaints or difficult situations, and be ready to explain your thought process clearly.
