At a Glance
- Tasks: Provide top-notch after-sales service and maintain properties to high standards.
- Company: Join Keepmoat, a leading builder known for exceptional customer service.
- Benefits: Company van, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Must have a UK driving licence and be multi-skilled in maintenance.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
We have a fantastic opportunity for a Multi Skilled Operative to join us at our site based in Thurnscoe, Rotherham. The successful candidate will provide an efficient and effective after-sales service by rectifying defects and carrying out maintenance works that have arisen within occupied properties since legal completion. They will manage and continually improve the Customer Service experience for Keepmoat customers to support our commitment to remain a 5-star builder and a leader in Customer Service in the homebuilding industry.
The daily duties of the Multi Skilled Operative will be varied in scope and complexity, and therefore the individual should be multi-skills trained with up-to-date knowledge of NHBC Standards and LABC Regulations.
Skills, Knowledge, ExperienceWe are looking for someone who fits with our core values here at Keepmoat; they will be passionate about providing good customer service by ensuring all defects and maintenance works are carried out to a high standard and in a timely manner. They will be collaborative with the ability to work and communicate with a variety of different audiences. They will have the ability to be creative and proactive, using their problem-solving skills to own issues and see them through to completion. They will work in a straightforward way, with a self-motivated, solutions focused approach.
Education / QualificationsDriving is an essential part of the role and therefore applicants should hold a relevant UK Full Clean driving licence. A company van will be provided. Due to the field-based nature of the role, applicants will need to be able to be flexible to meet business requirements with travel and be prepared to work within a large geographical area.
If this sounds like you, please apply now.
Multi Skilled Operative in Rotherham employer: Keepmoat Homes
Contact Detail:
Keepmoat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative in Rotherham
✨Tip Number 1
Get to know the company! Research Keepmoat and understand their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Multi Skilled Operative at Keepmoat.
✨Tip Number 3
Prepare for practical assessments! Since the role involves hands-on skills, be ready to demonstrate your multi-skills training and problem-solving abilities. Brush up on NHBC Standards and LABC Regulations to impress during any technical evaluations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining Keepmoat as a Multi Skilled Operative.
We think you need these skills to ace Multi Skilled Operative in Rotherham
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your multi-skills training and any relevant experience in your application. We want to see how you can bring your expertise to the role and help us maintain our 5-star customer service.
Be Customer-Focused: Since customer service is key for us, share examples of how you've provided excellent service in the past. This will show us that you're passionate about keeping our customers happy and resolving issues effectively.
Keep It Clear and Concise: When writing your application, be straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Keepmoat Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of NHBC Standards and LABC Regulations. Being able to discuss these confidently will show that you're serious about the role and understand the industry standards.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved a customer's experience, as this aligns perfectly with Keepmoat's commitment to being a 5-star builder.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Have a few scenarios in mind where you creatively tackled a maintenance issue or defect. This will demonstrate your proactive approach and ability to see things through to completion.
✨Flexibility is Key
Since the role requires travel and flexibility, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you successfully managed your time and responsibilities in a dynamic environment.