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- Tasks: Enhance customer service and streamline CRM processes for a leading reusable products company.
- Company: Join a top reusable products company in Greater London with a supportive culture.
- Benefits: Full-time role with growth opportunities in a dynamic office environment.
- Why this job: Make a difference in customer success while working with innovative products.
- Qualifications: Experience in customer service and familiarity with HubSpot, Cin7, or Shopify.
The predicted salary is between 30000 - 42000 £ per year.
A leading reusable products company in Greater London is seeking a Customer Success Specialist to enhance customer service across direct-to-consumer and wholesale channels. The role involves supporting operations, managing facilities, and streamlining CRM processes.
Candidates should have experience in customer service and familiarity with tools like HubSpot, Cin7, and Shopify. This full-time position is office-based, fostering a supportive and growth-oriented work environment.
Global Customer Success Specialist - CRM & Support employer: KeepCup
Contact Detail:
KeepCup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Success Specialist - CRM & Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer success and CRM tools. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with customer service and CRM systems like HubSpot and Shopify. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Customer Success Specialist - CRM & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any familiarity with tools like HubSpot, Cin7, and Shopify. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer service and how you can contribute to our supportive and growth-oriented environment. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully managed customer issues or streamlined processes in the past. We love candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at KeepCup
✨Know Your CRM Tools
Make sure you brush up on your knowledge of HubSpot, Cin7, and Shopify. Be ready to discuss how you've used these tools in previous roles and how they can enhance customer service. This shows you're not just familiar with them, but that you can leverage them effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your commitment to customer success.
✨Understand the Company’s Mission
Research the company’s values and mission regarding reusable products. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals. This shows genuine interest and helps you stand out.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their current challenges in customer success or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
