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- Tasks: Enhance customer service operations and support the sales team with CRM systems.
- Company: Global brand focused on reusable products with a passionate team.
- Benefits: Supportive work culture, growth opportunities, and a chance to make a positive impact.
- Why this job: Join a mission-driven team and improve customer experiences while developing your skills.
- Qualifications: 1–3 years of customer service experience and familiarity with HubSpot, Cin7, or Shopify.
- Other info: Dynamic environment with a focus on values and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A global brand for reusable products is seeking a Customer Success Specialist in Greater London to enhance customer service operations. The role requires 1–3 years of customer service experience and familiarity with tools like HubSpot, Cin7, and Shopify.
You will be responsible for managing inquiries, organizing team activities, and supporting the sales team in improving CRM systems.
Join a passionate team dedicated to making a positive impact and enjoy a supportive work culture focused on values and growth.
Customer Success & CRM Operations Specialist employer: KeepCup
Contact Detail:
KeepCup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & CRM Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer success and CRM operations. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! If you've used tools like HubSpot or Shopify, be ready to discuss specific examples of how you've improved customer service or streamlined processes in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Success & CRM Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and familiarity with tools like HubSpot, Cin7, and Shopify. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer success and how you can contribute to our mission. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Team Spirit: Since this role involves supporting the sales team and organising activities, highlight any teamwork experiences you've had. We value collaboration, so share examples of how you’ve worked well with others in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our passionate team!
How to prepare for a job interview at KeepCup
✨Know Your Tools
Make sure you’re familiar with HubSpot, Cin7, and Shopify. Brush up on how these tools work and think of examples from your past experience where you’ve used similar systems. This will show that you’re ready to hit the ground running!
✨Showcase Your Customer Service Skills
Prepare specific examples of how you've handled customer inquiries in the past. Think about challenging situations and how you resolved them. This will demonstrate your ability to enhance customer service operations effectively.
✨Team Player Mindset
Since this role involves supporting the sales team and organising activities, be ready to discuss how you collaborate with others. Share instances where teamwork led to successful outcomes, highlighting your passion for making a positive impact.
✨Align with Company Values
Research the company’s values and culture. Be prepared to discuss how your personal values align with theirs. This shows that you’re not just looking for a job, but you genuinely want to be part of their mission and supportive work environment.
