Purpose Of The Role
To provide support to the Commercial team in delivering excellent service to our customer driving sales and growth.
Key Accountabilities & Responsibilities
Account support
- Own daily volume forecasts with support from NAC, review weekly but also building into a long term 18 month rolling forecast.
- Improve forecast accuracy YOY by customer and category – targets to be agreed with NAC and customer
- Monitor weekly sales and work with NAC to identify any changes in demand.
- Work closely with the NAC & procurement team to align on season & SKU code change overs taking flushes, shortages and promotional activity into account to ensure forecast and systems are up to date
- Analysis to include the generation of specific retail analysis, pricing, margin, wastage, ranging, promotion analysis which recommendations for performance improvement
- Support the NAC on all customer queries and always maintaining excellent customer service.
- Identify high wasting SKU's in store sales data and liaise internally and customer.
- Supporting the account manager for customer visits and preparation of presentations.
- Review and assist in creating seasonal price proposals.
- Complete internal commercial forms and costings.
- Support NAC in identifying new customer opportunities.
Market Awareness
- Gain an understanding of category and market performance, and supports internal NWT with data / insight for monthly commercial performance report
- Activation / Media Marketing tracker invoice management
- Tracks key market activity across category summarising (price / promos) impact to BV / retailer, collaborating with the Category & Insight Manager
New product development
- Work with internal teams to take Skus through the new product development process.
- Complete new line forms for the customer.
- Attend weekly product development meetings.
Cross functional working
- Working with the commercial & procurement team on accurate customer forecasting and pricing plans.
- Liaise with site teams to understand material quality to minimise wastage
- Work with the Category & Insights Manager to optimise existing performance through range, price, trade plan and drive new business opportunities
- Proactive and engaged member of the Commercial Customer family
- Working with the quality team on customer complaints, benchmarking activities.
- Drive to grow commercial knowledge and skills as part of journey to Commercial Manager
Essential
Key Skills & Knowledge
- Experience in Fresh Food demand planning
- Previous produce experience would be desirable but not essential
- Excellent spreadsheet skills
- Proven analytical skills
- Proven problem-solving skills
- Excellent communications skills with the ability to present information clearly and concisely
- Team focussed
- Organised with project management skills
- Self-motivated
- Customer focused
- Excellent planning and organisational skills
- Ability to work under pressure
The post holder is required to understand and adhere to Keelings Values and reflect these values in both behaviour and performance
- People Matter
- Teamwork
- Integrity
- Passion for Achievement
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Demand and Commercial Executive in Finedon employer: Keelings
At Keelings, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities to engage with international partners, making this role not just a job, but a pathway to a rewarding career in the fast-paced FMCG sector.
