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For Companies At a Glance
- Tasks: Chase outstanding debts and communicate with clients for timely payments.
- Company: Join a well-established professional services organisation in Norwich.
- Benefits: Enjoy a competitive salary, private medical cover, and wellbeing initiatives.
- Why this job: Be part of a structured finance team and make a real impact.
- Qualifications: Strong admin skills, attention to detail, and a collaborative spirit.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 30000 - 50000 £ per year.
About the Role
We are working on behalf of a well-established professional services organisation to recruit a Credit Controller to join their finance team based in Norwich. This is an excellent opportunity for an experienced Credit Controller to join a structured finance function, supporting stakeholders across the business and taking ownership of the credit control process.
Key Responsibilities
- Use a specialist collections system to chase outstanding debt via email, letter, and telephone.
- Communicate professionally with clients to secure timely payment of outstanding invoices.
- Review monthly statement runs, checking contact details and identifying reasons for non-issue where applicable.
- Maintain accurate and detailed notes within the collections system.
- Liaise with internal stakeholders to support the recovery of outstanding balances.
- Respond promptly and professionally to queries from clients and internal colleagues.
- Monitor and manage instalment plans, ensuring payments are received on time and following up on defaults.
- Manage workload effectively to meet deadlines and targets.
- Assist with the preparation of monthly aged debt reports for senior management.
- Set and review credit limits in line with company policy.
- Prepare pre-action correspondence for unpaid invoices where required.
- Assist with the preparation of court claim documentation where necessary.
About You
- Strong document management and administrative skills.
- Understanding of relevant financial regulations, data protection, and internal policies.
- Excellent attention to detail.
- Strong organisational and time management skills.
- A collaborative team player with a professional approach.
- Confident typing and IT skills.
- Self-motivated with a willingness to learn and develop.
- Experience within a professional services environment is advantageous but not essential.
Benefits
- Competitive salary and benefits package.
- Private medical cover.
- Employee wellbeing initiatives.
Credit Controller in Norwich employer: Keeler Recruitment
Contact Detail:
Keeler Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like chasing overdue payments or managing client queries. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles. This could include successful debt recovery stories or improvements you've made in processes. It’s a great way to stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Credit Controller in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and any specific skills that match the job description. We want to see how you can contribute to our finance team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of financial regulations and your experience with document management, as these are key for us.
Showcase Your Communication Skills: Since you'll be liaising with clients and internal stakeholders, it's important to demonstrate your communication skills. In your application, mention any experiences where you've successfully managed client relationships or resolved queries.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Keeler Recruitment
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of key financial metrics and how they relate to credit control. Be ready to discuss how you've managed outstanding debts in the past and any systems you've used.
✨Showcase Your Communication Skills
You'll need to communicate professionally with clients and internal stakeholders. Prepare examples of how you've successfully resolved disputes or secured payments in previous roles. Practise articulating these experiences clearly and confidently.
✨Demonstrate Attention to Detail
In this role, accuracy is crucial. Be prepared to discuss how you ensure precision in your work, whether it's maintaining detailed notes in a collections system or reviewing monthly statements. Highlight any tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face as a Credit Controller, such as handling a difficult client or managing overdue payments. Prepare structured responses that showcase your approach and outcomes.
