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- Tasks: Lead a dynamic team in credit control, ensuring timely debt management and customer satisfaction.
- Company: Fast-paced finance environment focused on cash flow and risk reduction.
- Benefits: Competitive salary of £35,000 and opportunities for professional development.
- Why this job: Make a real impact by driving improvements in credit management processes.
- Qualifications: Experience in supervising finance teams and strong Excel skills required.
- Other info: Join a supportive team where your leadership can shine and grow.
The predicted salary is between 28000 - 42000 £ per year.
Location: Lowestoft
Salary: £35,000
Our client is seeking an experienced Credit Control Team Leader to oversee and strengthen their credit control function within a fast-paced finance environment. This is a key leadership role focused on protecting cash flow, reducing financial risk, and driving continuous improvement across credit management processes.
The Role
Reporting to the Finance Manager for Credit Management and Invoicing, you will lead the Credit Control team, ensuring accurate, timely debt management while supporting wider operational and customer objectives. You will act as the first point of escalation for complex queries and play a vital role in maintaining strong financial controls and customer relationships.
Key Responsibilities
- Lead and supervise the Credit Control team, setting clear priorities to ensure high-quality service delivery
- Act as the first escalation point for credit control queries and disputes
- Coach, support and develop team members, including performance monitoring and training needs
- Oversee the production and accuracy of aged debt reports, ensuring proactive management of overdue balances
- Support effective working capital and cash flow management through close monitoring of collections, credit exposure and payment terms
- Maintain effective contact with customers to ensure timely payment of invoices
- Maximise the use of Direct Debit and automated payment solutions to reduce debtor days
- Collaborate closely with colleagues across shared service and operational teams to resolve issues efficiently
- Drive continuous improvement across credit control processes to enhance efficiency and customer satisfaction
- Support internal and external audits, ensuring compliance with policies, controls and governance standards
Skills & Experience
- GCSEs (or equivalent) in Mathematics and English (essential)
- Proven experience supervising finance or credit control staff (essential)
- Strong background in Credit Control within a dynamic finance environment (essential)
- Intermediate Excel skills (essential)
- Professional finance qualification such as CICM or AAT (desirable)
Personal Attributes
- A confident team coach who motivates, develops and engages others
- Strong risk awareness with a proactive approach to mitigation
- Excellent communicator able to build professional, collaborative relationships
- Highly detail-oriented with the ability to maintain accuracy under pressure
- Accountable and results-driven
- Customer-focused, balancing internal and external priorities
- Strong problem-solver with a proactive, resourceful mindset
For more information or to apply, please contact Rebecca.
Credit Control - Team Leader in Lowestoft employer: Keeler Recruitment
Contact Detail:
Keeler Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control - Team Leader in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and team leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've improved processes or resolved disputes in previous roles. This will demonstrate your proactive approach and problem-solving abilities to potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our community.
We think you need these skills to ace Credit Control - Team Leader in Lowestoft
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Team Leader role. Highlight your experience in supervising finance teams and managing credit control processes. We want to see how your skills align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've led teams and improved credit management processes in the past. We love a good story!
Show Off Your Excel Skills: Since intermediate Excel skills are essential, don’t forget to mention any relevant experience you have with Excel in your application. Whether it's creating reports or managing data, we want to know how you’ve used Excel to drive results.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Keeler Recruitment
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control metrics. Be ready to discuss how you've managed cash flow and reduced overdue balances in previous roles. This shows you understand the importance of protecting cash flow and can bring valuable insights to the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your coaching and development strategies for team members, as well as how you've handled complex queries. This will demonstrate your ability to motivate and engage others, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life credit control situations. Think about how you would handle disputes or escalations. Practising these scenarios will help you articulate your problem-solving skills and proactive mindset effectively during the interview.
✨Communicate Clearly and Confidently
Since strong communication is key in this role, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate your points. This will not only show your expertise but also your ability to build collaborative relationships with both customers and colleagues.
