Payroll Specialist (Pensions) - Permanent Role in Diss

Payroll Assistant

Location: Diss

Salary: £27,300 per annum

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Working Pattern: Office-based

About the Role

My client is looking to recruit an experienced Payroll Assistant to join their established and supportive finance team in Diss.

This is a fantastic opportunity for someone with a solid background in payroll and pensions who enjoys working in a busy environment and takes pride in delivering an accurate, reliable and professional service.

You will be responsible for supporting the day-to-day payroll function, working with both clients and employees to resolve queries and ensuring payroll information is processed accurately and within strict deadlines.

Key Responsibilities

Your responsibilities will include:

• Processing payroll and pension information accurately and efficiently.
• Administering workplace pension schemes, including calculating and processing contributions.
• Liaising with pension providers and other relevant third parties when required.
• Responding to payroll queries from clients and employees, providing clear and helpful support.
• Handling payroll-related correspondence with HMRC and other external authorities.
• Dealing with matters including tax codes, PAYE, National Insurance and statutory payments.
• Maintaining accurate and up-to-date payroll records.
• Ensuring payroll information is handled confidentially and in line with GDPR requirements.
• Working to tight payroll deadlines and ensuring all work is completed accurately.
• Supporting the wider finance team with payroll-related administration where required.

About You

We are looking for someone who has:

• At least two years' experience working in payroll and pensions.
• Previous experience within an accountancy practice, payroll bureau or similar environment would be advantageous.
• Good knowledge of PAYE, National Insurance, pensions and current payroll legislation.
• Experience using payroll software; knowledge of systems such as BrightPay, Sage, Xero or QuickBooks would be beneficial.
• Excellent attention to detail and a high level of accuracy.
• Strong organisational skills and the ability to prioritise a busy workload.
• The confidence to communicate professionally with clients, employees and external organisations.
• The ability to work independently and meet strict deadlines.
• A proactive, reliable and professional approach.

What's on Offer?

• £27,300 salary
• 37.5-hour working week
• Permanent position
• Company pension
• Free on-site parking
• Health & wellbeing programme
• Company events
• Supportive working environment
• Opportunities for professional development and progression