At a Glance
- Tasks: Provide a warm welcome and excellent customer service at our Sports Centre reception.
- Company: Join Keele University, a diverse and inclusive workplace.
- Benefits: Generous leave, pension scheme, professional development, and discounted fitness facilities.
- Other info: Flexible working practices and opportunities for career growth.
- Why this job: Be the friendly face that enhances the experience for students and the community.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 20000 - 25000 £ per year.
The successful candidate will be responsible for providing an efficient and effective Sport Centre reception service and to promote excellent customer care ensuring that each customer that comes into the centre has a positive experience. The role involves engaging proactively with students, staff and community members and ensuring a high standard of reception service through strong communication and excellent customer service skills.
As a Disability Confident employer, we generally offer interviews to any applicant who declares a disability and meets the minimum criteria for the job. In certain recruitment situations such as high-volume, seasonal and high-peak times we may limit the overall number of interviews offered to both disabled and non-disabled people.
Benefits:
- Generous annual leave entitlement with opportunities to purchase additional leave
- Excellent staff pension scheme
- Access to continued personal, professional and career development
- On-site 'outstanding' nursery
- Discounted health & fitness facilities on site
- Cycle to work scheme (subject to eligibility)
Please note that the starting salary will typically be at the bottom of the pay scale shown above. The University is committed to operating flexible working practices wherever possible.
We are a Disability Confident employer and we welcome applications from individuals of Black, Asian and ethnic minority backgrounds. Keele University values equity and diversity across our workforce and strives to ensure our staff community reflects the diversity of our student population.
Sports Centre Receptionist in Keele employer: Keele University
At Keele University, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Sports Centre Receptionist, you will enjoy generous annual leave, access to professional growth opportunities, and discounted health and fitness facilities, all within a vibrant community that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Sports Centre Receptionist in Keele
✨Tip Number 1
Get to know the Sport Centre! Familiarise yourself with the facilities and services we offer. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since the role is all about engaging with students and staff, try role-playing different scenarios with friends or family. This will help you feel more confident when interacting with customers.
✨Tip Number 3
Network like a pro! Attend events at the university or local community gatherings. Meeting people in person can lead to opportunities that aren’t advertised online, so don’t be shy about putting yourself out there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Sports Centre Receptionist in Keele
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create positive experiences for customers, as this is key for the Sports Centre Receptionist role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to showcase your interest in joining our team!
How to prepare for a job interview at Keele University
✨Know Your Customer Service Basics
As a Sports Centre Receptionist, you'll be the first point of contact for customers. Brush up on your customer service skills and think about how you can create a welcoming atmosphere. Be ready to share examples of how you've handled customer queries or complaints in the past.
✨Engage with the Role
Show genuine interest in the role by researching the sports centre and its services. Familiarise yourself with the facilities and any events that might be happening. This will help you answer questions confidently and demonstrate your enthusiasm for the position.
✨Practice Your Communication Skills
Strong communication is key for this role. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Highlight Your Team Spirit
Working at a sports centre means collaborating with various staff and engaging with the community. Be prepared to discuss how you work well in a team and any experiences where you've contributed to a positive group dynamic. This will show that you're not just a great individual worker but also a team player.
