At a Glance
- Tasks: Provide a warm welcome and excellent customer service at the Sport Centre reception.
- Company: Join Keele University, a diverse and inclusive workplace.
- Benefits: Generous leave, pension scheme, professional development, and discounted fitness facilities.
- Other info: Flexible working practices and commitment to diversity and inclusion.
- Why this job: Be the friendly face that enhances every visitor's experience at our vibrant Sport Centre.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 20000 - 25000 £ per year.
The successful candidate will be responsible for providing an efficient and effective Sport Centre reception service and to promote excellent customer care ensuring that each customer that comes into the centre has a positive experience. The role involves engaging proactively with students, staff and community members and ensuring a high standard of reception service through strong communication and excellent customer service skills.
As a Disability Confident employer, we generally offer interviews to any applicant who declares a disability and meets the minimum criteria for the job. In certain recruitment situations such as high-volume, seasonal and high-peak times we may limit the overall number of interviews offered to both disabled and non-disabled people.
Benefits:
- Generous annual leave entitlement with opportunities to purchase additional leave
- Excellent staff pension scheme
- Access to continued personal, professional and career development
- On-site 'outstanding' nursery
- Discounted health & fitness facilities on site
- Cycle to work scheme (subject to eligibility)
Please note that the starting salary will typically be at the bottom of the pay scale shown above. The University is committed to operating flexible working practices wherever possible.
We are a Disability Confident employer and we welcome applications from individuals of Black, Asian and ethnic minority backgrounds. Keele University values equity and diversity across our workforce and strives to ensure our staff community reflects the diversity of our student population.
Sport Centre Receptionist - Welcoming Front Desk in Keele employer: Keele University
At Keele University, we pride ourselves on being an excellent employer, offering a supportive work environment that prioritises employee well-being and development. As a Sport Centre Receptionist, you will enjoy generous annual leave, access to professional growth opportunities, and discounted health and fitness facilities, all while contributing to a vibrant community that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Sport Centre Receptionist - Welcoming Front Desk in Keele
✨Tip Number 1
Get to know the Sport Centre! Familiarise yourself with the facilities and services we offer. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since the role is all about engaging with students and community members, try role-playing different scenarios with friends or family. This will help you feel more confident when interacting with customers.
✨Tip Number 3
Network like a pro! Attend events at the university or in the local community where you can meet staff and other students. Building connections can give you an edge and might even lead to job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the benefits we offer, making it easier for you to tailor your approach.
We think you need these skills to ace Sport Centre Receptionist - Welcoming Front Desk in Keele
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with people in the past and how you can bring that positive energy to our Sport Centre.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills or experiences that relate directly to the job description we’ve provided.
Be Yourself:We’re looking for genuine personalities who can connect with our community. Let your unique voice shine through in your application – it’s all about making that personal connection!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at Keele University
✨Know the Centre Inside Out
Before your interview, take some time to familiarise yourself with the Sport Centre's facilities and services. This will not only help you answer questions more confidently but also show your genuine interest in the role and the centre itself.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you went above and beyond to help someone, as this will demonstrate your proactive approach and commitment to ensuring a positive experience for every visitor.
✨Practice Strong Communication
As a receptionist, communication is key. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Embrace Diversity and Inclusion
Since the employer values diversity, be prepared to discuss how you can contribute to an inclusive environment. Think about your own experiences and how they can help you engage with a diverse range of students, staff, and community members.
