Senior Operations Coordinator (Full-time, permanent) in Keele

Role: Senior Operations Coordinator

Responsible to: Operations Manager Venues

Hours: 37.5 hours per week, permanent, 52 weeks a year

Salary: Grade 6A - £29,064.69 per annum, £14.86 per hour

About Keele Students' Union

Keele Students' Union (Keele SU) is dedicated to empowering every student to be who they want to be and make a difference in the world. Our strategic plan for 2025-2028 focuses on preparing students for life after Keele, helping them have fun and make friends for life, and supporting them through their university challenges. We are committed to sustainable practices, inclusivity, and diversity in everything we do. We are a £6.6m turnover registered charity (CIO), with a trading subsidiary registered with Companies House, and employ over 40 full-time career staff and 4 full-time Sabbatical Officers. Together, we represent, support and enhance the experience of around 14,000 students at Keele University. This is an exciting time to join Keele SU as we delve further into our strategic plan for 2025-2028.

Our Commitment to Diversity

Keele SU is committed to diversifying our Board and actively encourages applications from individuals who define as one or more of the following: Black, Asian, Women, LGBTQ+, and disabled. We believe that a diverse Board will better represent and serve our student community.

Purpose of the Role

To support the effective delivery of Keele Student’s Union venue operations (including security, bars and entertainment). To act as Duty Manager for the premises, taking responsibility for security and service standards at for the venue whilst on shift and to maintain standards by leading the student staff team.

To work closely with the daytime operations team, sharing communication with the team and reporting information for the daytime team to action during office hours.

Ensuring a high profile and reputation of the Union and University are maintained.

Most of the hours in this role will be evenings until the early hours of the morning and weekends. The role holder will be expected to work with the Operations Manager (Venues) to effectively manage their hours based on events being held and shift patterns may change on a weekly basis.