At a Glance
- Tasks: Lead venue operations, ensuring top-notch security and service standards.
- Company: Keele Students’ Union, a vibrant and inclusive community.
- Benefits: 42 days annual leave, gym access, discounts, and flexible hours.
- Other info: Join a supportive environment that values diversity and growth.
- Why this job: Be a key player in creating memorable experiences for students.
- Qualifications: Experience in managing teams and a passion for customer service.
The predicted salary is between 29064 - 29064 € per year.
To support the effective delivery of Keele Students’ Union venue operations (including security, bars and entertainment). The Senior Operations Coordinator will act as Duty Manager for the premises, taking responsibility for security and service standards during shifts and maintaining standards by leading the student staff team.
Responsibilities:
- Act as Duty Manager during shift hours, ensuring security and service standards are maintained.
- Lead and manage the student staff team to meet venue operational requirements.
- Work closely with the daytime operations team, sharing communication and reporting information for action during office hours.
- Maintain high profile and reputation of the Union and University.
Diversity & Inclusion: We welcome all people from all backgrounds and aim to create an inclusive and supportive environment.
Benefits:
- Employee Assistance Programme
- 42 days annual leave (30 days leave, bank holidays and 5 discretionary Christmas vacation days)
- Keele Gym and Potteries First Bus Pass Loan scheme
- Student Union discounts
- Annualised, flexible hours
- Staff parking permit
Senior Operations Coordinator (full-time, fixed term until June 2027) in Reading employer: Keele Students' Union
Keele Students’ Union is an exceptional employer that prioritises a supportive and inclusive work culture, offering a generous 42 days of annual leave and access to various employee benefits such as the Employee Assistance Programme and discounts. Located within the vibrant Keele University campus, this role provides unique opportunities for personal and professional growth while leading a dynamic student staff team in delivering outstanding venue operations.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Coordinator (full-time, fixed term until June 2027) in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Keele Students’ Union on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the venue operations. Understand their security and service standards, and think of examples from your past experiences that showcase your leadership skills.
✨Tip Number 3
Show your passion for diversity and inclusion! Be ready to discuss how you can contribute to creating an inclusive environment at Keele Students’ Union during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Senior Operations Coordinator (full-time, fixed term until June 2027) in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Operations Coordinator role. Highlight your experience in venue operations, security management, and team leadership. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to Keele Students’ Union. Keep it engaging and personal – we love to see your personality come through.
Showcase Relevant Experience:When filling out your application, make sure to showcase any relevant experience you have in managing teams or working in a similar environment. We’re keen to see how you’ve handled challenges and maintained high standards in past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at Keele Students' Union
✨Know the Venue Inside Out
Before your interview, make sure you research Keele Students’ Union and its venue operations. Familiarise yourself with their bars, entertainment offerings, and security protocols. This will show your genuine interest in the role and help you answer questions more confidently.
✨Demonstrate Leadership Skills
As a Senior Operations Coordinator, you'll be leading a student staff team. Prepare examples from your past experiences where you've successfully managed a team or handled challenging situations. Highlight your ability to motivate others and maintain high service standards.
✨Emphasise Communication Skills
Effective communication is key in this role, especially when working closely with the daytime operations team. Be ready to discuss how you’ve effectively communicated in previous roles, whether it’s sharing important information or resolving conflicts. This will showcase your ability to keep everyone on the same page.
✨Show Your Commitment to Diversity & Inclusion
Keele Students’ Union values diversity and inclusion. Think about how you can contribute to creating an inclusive environment and be prepared to share your thoughts on this during the interview. This will demonstrate that you align with their values and are ready to support their mission.
