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- Tasks: Provide tailored advice and support to Keele students, enhancing their university experience.
- Company: Join Keele Students' Union, a vibrant community dedicated to empowering students.
- Benefits: Enjoy 42 days annual leave, gym access, and discounts at the Student Union.
- Other info: Inclusive environment with flexible interview attire and a friendly team.
- Why this job: Make a real difference in students' lives while building lifelong friendships.
- Qualifications: Passion for student support and strong communication skills required.
The predicted salary is between 28087 - 30402 £ per year.
Role and Reporting
Role: Advice & Support at Keele (ASK) Adviser
Responsible to: Head of Student Engagement
Contract and Salary
Hours: 15 hours / 2 days per week or 22.5 hours / 3 days per week, 52 weeks per year.
Salary: Grade 6 – £28,087.01 – £30,402.28 per annum, £14.36 – £15.55 per hour
About Keele Students\’ Union
Keele Students\’ Union (Keele SU) is dedicated to empowering every student to be who they want to be and make a difference to the world. Our strategic plan for 2025-2028 focuses on preparing students for life after Keele, helping them have fun and make friends for life, and supporting them through their university challenges. We are committed to sustainable practices, inclusivity, and diversity in everything we do.
We are a £6.6m turnover registered charity (CIO), with a trading subsidiary registered with Companies House, and employ over 40 full-time career staff and 4 full-time Sabbatical Officers. Together, we represent, support and enhance the experience of around 14,000 students at Keele University.
This is an exciting time to join Keele SU as we prepare to launch our new strategic plan for 2025-2028 this summer. Like many Students\’ Unions and higher education institutions, we are navigating challenges due to the current economic climate, the evolving needs of our members, and the global impact of conflicts. However, we are determined to use this new plan as a strategic stepping stone to grow and achieve our ambition of becoming one of the \”top 10\” Students\’ Unions. If your excited by this opportunity and eager to contribute to our transformation, we\’d love to hear from you!
You can find out more about Keele SU on the links below:
- Keele SU website
- Charity Commission
- Companies House
OUR VISION
Empower every student to be who they want to be and make a difference to the world.
OUR MISSION
Through the delivery of our quality support, activity, representation, entertainment, and value for money services, we will ensure that you are a part of a community which is inclusive, where you can grow in confidence and simply, be students.
OUR VALUES
We are Global Citizens
We lead with ambition and inspire positive change, serving as role models for both people and the planet. We champion sustainable practices, inclusivity and diversity in everything we do. By empowering students, we priorities environmental, ethical, and social sustainability while ensuring that everyone feels welcomed, supported, and represented, regardless of their background.
We Challenge & Collaborate
We strike a dynamic balance between challenging the University to improve the student experience and collaborating to create transformative change. As a critical friend, we always put students first, fostering collaborative partnerships within Keele\’s vibrant learning community to drive growth and success.
We Unlock Potential
We are committed to providing leadership opportunities and creating an environment where students can discover their strengths, unlock their full potential, and build lifelong friendships. Through a collaborative approach, we focus on empowering students to find their people and make unforgettable memories that will last a lifetime, leaving a lasting impact on each individual.
OUR STRATEGIC OBJECTIVES
We promise to prepare you for life after Keele
We aim to inspire every student at Keele to recognise the skills and behaviours they have developed, unlocking their potential through active engagement with the Students\’ Union, contributing to their growth and success.
We promise to help you have fun and make friends for life
We foster a dynamic and welcoming community within our vibrant University, where you can discover your people, build meaningful connections, and create unforgettable moments that lead to lifelong memories and friendships.
We promise to support you through your University challenges, every step of the way
We empower you through student leadership roles, collaborate with the University, and advocate for your needs, ensuring a transformative and sustainable approach to wellbeing and support at Keele.
OUR COMMITTMENT TO DIVERSITY
Keele SU is committed to diversifying our Board and actively encourages applications from individuals who define as one or more of the following: Black, Asian, Women, LGBTQ+, and disabled. We believe that a diverse Board will better represent and serve our student community.
Benefits
- Employee Assistance Programme
- 42 days annual leave (30 days leave, bank holidays and 5 discretionary Christmas vacation days)
- Keele Gym and Potteries First Bus Pass Loan scheme
- Student Union discounts
- Annualised hours
- Staff parking permit
- Super friendly staff team!
Purpose of the Role
To deliver effective advice, support, and representation to Keele students. Deliver tailored advice to individuals and deliver pro-active information campaigns to inform Keele students of rights and responsibilities to reduce recurrence of key problems encountered by students.
Interview Process
Interviews will be conducted in person or online. Keele SU does not wear formal attire, and we encourage candidates to wear what is comfortable and/or their traditional attire. We welcome all people from all backgrounds and aim to create an inclusive and supportive environment.
How to Apply
Please complete the application form on the recruitment portal by: 3rd October 2025, 17:00pm
Interview Date: Week commencing 13th October 2025
Please see the full job description and person specification on our online recruitment portal.
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Advice & Support at Keele (ASK) Adviser employer: Keele Students' Union
Contact Detail:
Keele Students' Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice & Support at Keele (ASK) Adviser
✨Tip Number 1
Get to know Keele SU inside out! Familiarise yourself with their mission, values, and current projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former Keele SU staff on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Building connections can give you valuable insights and even a foot in the door.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that students might face. Practising your responses will help you feel more confident and articulate during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Keele SU and contributing to their mission.
We think you need these skills to ace Advice & Support at Keele (ASK) Adviser
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for supporting students and making a difference.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with the role of an ASK Adviser. Highlight any relevant experience in providing advice or support, as this will really catch our eye!
Show Your Commitment to Diversity: At Keele SU, we value diversity and inclusivity. If you have experiences or insights that demonstrate your commitment to these values, be sure to include them in your application. It’s all about showing us how you can contribute to our vibrant community!
Apply Through Our Website: Don’t forget to submit your application through our recruitment portal by the deadline! It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Keele Students' Union
✨Know Your Stuff
Before the interview, make sure you understand Keele Students' Union's mission and values. Familiarise yourself with their strategic objectives and think about how your skills and experiences align with their goals. This will show that you're genuinely interested in the role and the organisation.
✨Be Yourself
Keele SU encourages candidates to wear what makes them comfortable, so don’t stress about formal attire. Just be yourself! Authenticity is key, and showing your true personality can help you connect better with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to student support and advice. Think of examples from your past experiences where you've successfully helped others or resolved conflicts. This will demonstrate your problem-solving skills and ability to empathise with students.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewers. Inquire about their plans for the new strategic objectives or how they measure success in supporting students. This shows your enthusiasm for the role and your desire to contribute meaningfully.