At a Glance
- Tasks: Support the Shop Manager in driving sales and engaging with the community.
- Company: Join a top-rated company making a difference at Keech Hospice.
- Benefits: Competitive salary, generous leave, NHS pension scheme, and healthcare.
- Other info: Flexible hours with opportunities for career progression.
- Why this job: Make a positive impact while developing your career in a supportive environment.
- Qualifications: No retail experience needed; strong people skills and teamwork are essential.
The predicted salary is between 10354 - 10612 £ per year.
Fixed-term contract for 6 months. Starting salary £10,354 per annum (FTE £25,885) with room to develop and progress through the pay grade banding up to £10,612 per annum (FTE £26,532).
Would you like to join a top 100 Best Large Company rated outstanding to work for? As an enthusiastic people-oriented Assistant Shop Manager, you will make a positive impact on the community through the success and growth of your store – every sale supports a greater purpose within Keech Hospice!
This role offers 16 hours and requires you to be fully flexible, including weekends on a rota basis.
What You Will Do
- Support the Shop Manager in achieving sales and profit targets.
- Promote Keech within the community and encourage customer engagement.
- Optimise store space and regular stock rotation in line with company policy.
- Ensuring excellent customer satisfaction is maintained.
- Sign up new Gift Aid donations and process paperwork in compliance with HMRC regulations.
What We’re Looking For
- Although retail experience is desirable it is not a necessity.
- Ability to build good rapport and be part of a team.
- Strong leadership and people skills.
- Great communicator with the ability to work on own initiative.
Why Join Us
- A competitive salary and generous annual leave.
- Ability to carry over your existing NHS pension scheme.
- Healthcare scheme.
- Career development and progression opportunities.
- A caring, supportive and inclusive environment.
We are committed to ensuring the safety and well-being of the individuals we serve and will take appropriate measures to safeguard them. As an equal opportunity and disability confident leader accredited employer, we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment.
We reserve the right to close this vacancy early if sufficient applications are received. If you require any assistance completing the application form please contact recruitment@keech.org.uk. The successful applicant will be required to undertake a basic disclosure and barring services (DBS) check.
Assistant Shop Manager in Newport Pagnell employer: Keech Hospice
Joining Keech Hospice as an Assistant Shop Manager means becoming part of a top-rated employer dedicated to making a positive impact in the community. With a competitive salary, generous annual leave, and opportunities for career development, you will thrive in a supportive and inclusive environment that values diversity and teamwork. Located in Hitchin, this role offers the chance to contribute to a meaningful cause while enjoying a flexible work schedule and comprehensive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Newport Pagnell
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Keech Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Keech Hospice!
We think you need these skills to ace Assistant Shop Manager in Newport Pagnell
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Keech Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Keech Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Keech Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Keech Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
