At a Glance
- Tasks: Support the Shop Manager in driving sales and engaging with the community.
- Company: Join Keech Hospice, a top-rated employer making a real difference.
- Benefits: Enjoy a competitive salary, generous leave, and health support.
- Other info: Flexible hours, including weekends, with great career progression opportunities.
- Why this job: Make a positive impact while developing your career in a supportive environment.
- Qualifications: No retail experience needed; strong people skills and teamwork are essential.
The predicted salary is between 15996 - 15996 £ per year.
Assistant Shop Manager – Hitchin – 24 hours per week
Starting salary £15,996 per annum (FTE £26,661)
Would you like to join a top 100 Best Large Company rated outstanding to work for? As an enthusiastic people orientated Assistant Shop Manager you will make a positive impact to the community through the success and growth of your store - every sale supports a greater purpose within Keech Hospice!
This role requires you to be fully flexible, including weekends, on a rota basis.
Key Responsibilities:
- Support the Shop Manager in achieving sales and profit targets.
- Promote Keech within the community and encourage customer engagement.
- Optimise store space and regular stock rotation in line with company policy.
- Ensuring excellent customer satisfaction is maintained.
- Sign up new Gift Aid donations and process paperwork in compliance with HMRC regulations.
What we’re looking for:
- Although retail experience is desirable it is not a necessity.
- Ability to build good rapport and be part of a team.
- Strong leadership and people skills.
- Great communicator with the ability to work on own initiative.
Why join us:
- A competitive salary and generous annual leave.
- Ability to carry over your existing NHS pension scheme.
- Healthcare scheme.
- Cycle to work scheme.
- Career development and progression opportunities.
- A caring, supportive and inclusive environment.
As an equal opportunity and disability confident leader accredited employer, we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment.
We reserve the right to close this vacancy early if sufficient applications are received. If you require any assistance completing the application form, please contact recruitment@keech.org.uk.
The successful applicant will be required to undertake a basic disclosure and barring services (DBS) check.
The Company:
Keech Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire, children and their families in Bedfordshire, Hertfordshire, and Milton Keynes. At home, in hospice, or wherever we’re needed. As a teaching hospice, our exceptional people, training, and facilities are helping local communities to live and die well.
Benefits:
- Competitive salary.
- Cycle-to-work scheme.
- Support with health and wellbeing.
- Training and development.
- Staff representative group.
- Cash health plan.
*Dependent on role.
Values:
- We deliver better outcomes by working together.
- We take care of each other.
- We can be trusted and are respected for our professionalism.
- We are committed and innovative.
Assistant Shop Manager in Hitchin employer: Keech Hospice
Joining Keech Hospice as an Assistant Shop Manager means becoming part of a top-rated employer dedicated to making a positive impact in the community. With a competitive salary, generous annual leave, and opportunities for career development, you will thrive in a supportive and inclusive environment that values diversity and teamwork. Located in Hitchin, this role offers the chance to contribute to a meaningful cause while enjoying a flexible work schedule and comprehensive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Hitchin
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Keech Hospice, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager in Hitchin
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Keech Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Keech Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Keech Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Keech Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Keech Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Keech Hospice!
