At a Glance
- Tasks: Coordinate fundraising operations and ensure excellent supporter experiences.
- Company: Keech Hospice, dedicated to providing free specialist palliative care.
- Benefits: Join a passionate team making a real difference in the community.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be a vital part of impactful fundraising efforts and support meaningful causes.
- Qualifications: Highly organised, detail-focused, with a passion for supporter engagement.
Help power fundraising that makes a real difference. Are you highly organised, detail-focused and passionate about delivering excellent supporter experiences? We're looking for a proactive and motivated Fundraising Operations Coordinator to join our growing Public Giving team. This is a fantastic opportunity to play a key role behind the scenes, ensuring our fundraising operations run smoothly while helping supporters, fundraisers and donors have an outstanding experience with Keech Hospice. The role supports fundraising operations, supporter engagement and CRM management, working closely with fundraising teams to help drive income growth and supporter retention. As a key support to our Fundraising Operations Manager, you'll help coordinate fundraising administration, manage supporter and donor data, support fundraising campaigns and events, and provide first-line support for our CRM system, Microsoft Dynamics. You'll work closely with colleagues across Fundraising, Marketing, Finance and the wider organisation to ensure our supporters receive exceptional service at every stage of their journey.
Main duties of the job
- Providing excellent supporter care and acting as first point of contact for donor enquiries
- Supporting the administration of fundraising campaigns, appeals, events and supporter activities
- Processing donations, Gift Aid, direct debits and donor requests accurately and efficiently
- Maintaining and improving donor records within Microsoft Dynamics
- Producing reports, supporter selections, mailing lists and fundraising insight
- Supporting fundraising communications, donor journeys and engagement activities
- Working with colleagues to improve systems, processes and supporter experiences
- Providing first-line CRM support and guidance to fundraising system users
Keech Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire. Children and their families in Bedfordshire, Hertfordshire, and Milton Keynes. At home, in hospice, or wherever were needed. As a teaching hospice, our exceptional people, training, and facilities are helping local communities to live and die well.
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Fundraising Operations Coordinator in Milton Keynes employer: Keech Hospice Care
Keech Hospice is an exceptional employer, offering a unique opportunity to make a meaningful impact in the lives of individuals and families facing end-of-life challenges. With a strong commitment to employee well-being, the organisation provides flexible working hours, generous leave policies, and a supportive work culture that fosters personal and professional growth. Located in Luton, Keech Hospice not only champions compassionate care but also empowers its staff to lead innovative fundraising strategies, ensuring a lasting legacy for future generations.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising Operations Coordinator in Milton Keynes
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Keech Hospice Care.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Keech Hospice Care, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Keech Hospice Care. It’s all about being visible and passionate!
We think you need these skills to ace Fundraising Operations Coordinator in Milton Keynes
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Keech Hospice Care supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Keech Hospice Care. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Fundraising Operations Coordinator role at Keech Hospice Care. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at Keech Hospice Care
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Keech Hospice Care. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Keech Hospice Care.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Keech Hospice Care. This shows you're not only a lone wolf but a team player with valuable connections.
