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- Tasks: Manage and support fundraising volunteers while overseeing recruitment and administration.
- Company: Keech Hospice is a caring, inclusive non-profit dedicated to providing compassionate care.
- Benefits: Enjoy a competitive salary, generous leave, NHS pension, healthcare scheme, and career development.
- Why this job: Make a real impact in the community while working in a supportive environment.
- Qualifications: Strong customer service skills, administrative experience, and proficiency in Microsoft Office required.
- Other info: Flexible hours with opportunities for progression; DBS check required.
The predicted salary is between 14367 - 14489 £ per year.
Fundraising Volunteer Administrator – 22.5 hours per week
Starting salary £14,367 per annum (£23,946 FTE), with room to develop and progress through the pay grade banding to £14,489 per annum (£24,149 FTE) on a competency based framework.
Keech Hospice are recruiting for an experienced administrator to join our volunteering team to work collaboratively with fundraising and play a crucial role in the recruitment and support of fundraising volunteers.
Key Responsibilities:
- Oversee the recruitment and day to day management of fundraising volunteers
- Process all volunteer administration and maintain accurate records
- Develop and maintain good relationships with organisations and groups to promote volunteering
- Be the first point of contact for volunteer queries
What We're Looking For:
- Ability to provide high level customer service with confidence to talk and engage
- Highly trained in administrative practices and databases
- Knowledge of Microsoft Office packages
- Enthusiasm and the ability to inspire
What we offer:
- A competitive salary and generous annual leave
- Ability to carry over your existing NHS pension scheme
- Healthcare scheme
- Free car parking and cycle to work scheme
- Career development and progression opportunities
- A caring, supportive and inclusive environment
If you need assistance with completing an application form please e-mail recruitment@keech.org.uk. Please also get in touch to arrange an informal discussion about the role.
Successful applicants will be required to undertake a basic disclosure and barring services check (DBS). We are an equal opportunities employer and particularly welcome applications from minority groups.
Interview date: 11th July 2025
Fundraising Volunteer Administrator employer: Keech Hospice Care
Contact Detail:
Keech Hospice Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising Volunteer Administrator
✨Tip Number 1
Familiarise yourself with Keech Hospice's mission and values. Understanding their approach to fundraising and volunteer management will help you align your answers during the interview, showcasing your enthusiasm for their cause.
✨Tip Number 2
Network with current or former volunteers at Keech Hospice. They can provide valuable insights into the role and the organisation's culture, which can help you tailor your responses and demonstrate your commitment to the team.
✨Tip Number 3
Prepare examples of your previous administrative experience, particularly in volunteer management or fundraising. Being able to discuss specific situations where you've successfully engaged volunteers will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've handled challenging situations in the past. This role requires high-level customer interaction, so demonstrating your ability to engage positively will be crucial.
We think you need these skills to ace Fundraising Volunteer Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Fundraising Volunteer Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, customer service skills, and any relevant volunteer work. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage volunteers effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you have successfully engaged with volunteers or managed administrative tasks in the past. Make it personal and show your passion for fundraising.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Keech Hospice Care
✨Show Your Passion for Fundraising
Make sure to express your enthusiasm for fundraising and the mission of Keech Hospice. Share any relevant experiences that demonstrate your commitment to supporting charitable causes.
✨Highlight Your Administrative Skills
Since the role requires strong administrative capabilities, be prepared to discuss your experience with databases and Microsoft Office. Provide examples of how you've successfully managed records or supported teams in previous roles.
✨Demonstrate Customer Service Excellence
As the first point of contact for volunteer queries, it's crucial to showcase your customer service skills. Prepare to discuss situations where you provided exceptional support or resolved issues effectively.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the role and the team. This not only demonstrates your enthusiasm but also helps you understand how you can contribute to the organisation's goals.
