Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead implementation teams to deliver impactful healthcare solutions and ensure customer success.
- Company: Join Keebler Health, a dynamic player in healthcare technology.
- Benefits: Competitive salary, growth opportunities, and a fun, collaborative work culture.
- Why this job: Make a real difference in healthcare while working with innovative technology.
- Qualifications: 7 years in implementation or related roles, strong leadership and communication skills.
- Other info: Bring your unique personality and humour to our vibrant team!
The predicted salary is between 36000 - 60000 £ per year.
We’re seeking a Director of Implementation to own the successful delivery of Keebler Health’s platform for newly signed provider and payer partners. Reporting directly to a Head of Revenue, you will be responsible for translating commercial contracts into live high-impact clinical and data workflows. In this outcomes-focused role, you’ll lead cross-functional implementation teams—including engineers, data specialists and clinical operators—to design, build and deploy customer-specific solutions. You will own go-live success, ensure customers realise value quickly and then execute a clean hand-off to account ownership once implementations are complete. Your work will directly influence customer satisfaction, revenue realization and Keebler Health’s ability to scale across high-profile healthcare organizations.
Key Responsibilities
- Own the end-to-end implementation lifecycle for newly signed customers from contract signature through go-live and handoff to account management.
- Translate commercial agreements, clinical requirements and data realities into clear implementation plans and executable workflows.
- Lead and coordinate engineers and data teams and clinical stakeholders to design and build customer-specific implementations.
- Serve as the primary implementation lead and decision-maker for customers, establishing credibility with provider and payer operational, technical and clinical leaders.
- Define and own implementation outcomes by setting clear success criteria, timelines and milestones aligned with business and customer goals.
- Make trade-off decisions across scope sequencing and technical approach to ensure timely delivery without sacrificing quality or safety.
- Develop and refine repeatable implementation patterns, tooling and best practices to improve speed, quality and scalability over time.
- Identify implementation risks early and proactively resolve blockers across product engineering, clinical and commercial teams.
- Partner closely with Sales, Product Engineering and Clinical leadership to continuously improve how Keebler Health delivers value to customers.
Qualifications
- 7 years of experience in implementation solutions engineering, technical delivery or related roles in high-growth healthcare technology environments.
- Proven track record of leading cross-functional teams to deliver complex customer-facing healthcare technology solutions with measurable business outcomes.
- Experience owning delivery outcomes—not just project execution—including customer go-live success and value realization.
- Strong ability to mold ambiguous customer needs into a clear technical and operational plan.
- Excellent communication and interpersonal skills with the ability to lead confidently with customers and internal stakeholders.
- High sense of accountability to communicate and take honest ownership over wins and losses for both senior leadership and customer stakeholders.
Preferred Qualifications
- Experience with healthcare technology or value-based care.
- Understanding of interoperability standards (FHIR, HL7) and healthcare compliance (HIPAA).
- Experience with clinical or operational workflows in provider organizations or risk-bearing entities.
- Prior experience working in a startup or high-growth environment.
- Extraordinary sense of humor.
To Apply
Email or submit a resume with:
- A highly personalized bold and hilarious Keebler Health-style introduction that grabs attention—outgoing fun and uniquely you. Think: confident, high-energy, slightly irreverent (but still professional) with a smart nod to healthcare value-based care and the fact that we’re building something real.
- The role you’re applying for.
- A link to your LinkedIn profile.
- Anything else you think we should know.
Director of Implementation employer: Keebler Health
Contact Detail:
Keebler Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Implementation
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Keebler Health or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to implementation and healthcare technology. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your personality! When you get the chance to meet with potential employers, let your unique style shine through. Remember, they’re looking for someone who fits into their culture, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after interviews with a thank-you note that reflects on your conversation. This is a great way to reiterate your interest in the role and remind them why you’d be a fantastic fit for the team at Keebler Health.
We think you need these skills to ace Director of Implementation
Some tips for your application 🫡
Be Bold in Your Introduction: Kick off your application with a lively and engaging introduction that reflects your personality. We want to see your confidence shine through, so don’t hold back—make it fun and memorable while keeping it professional!
Tailor Your Application: Make sure to customise your resume and cover letter for the Director of Implementation role. Highlight your relevant experience in healthcare technology and implementation solutions, showing us how you can translate contracts into successful workflows.
Showcase Your Team Leadership Skills: We’re looking for someone who can lead cross-functional teams effectively. Share examples of how you've successfully coordinated teams in the past, especially in high-pressure environments, to deliver complex solutions that drive customer satisfaction.
Include Your LinkedIn Profile: Don’t forget to add a link to your LinkedIn profile! This gives us a chance to see more about your professional journey and connect the dots between your experiences and what we’re looking for in this role.
How to prepare for a job interview at Keebler Health
✨Know Your Stuff
Before the interview, dive deep into Keebler Health’s platform and understand how it works. Familiarise yourself with their commercial contracts and the specific clinical workflows they implement. This will not only show your genuine interest but also help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Director of Implementation, you'll be leading cross-functional teams. Prepare examples from your past where you've successfully led teams through complex projects. Highlight your decision-making process and how you’ve navigated challenges to ensure successful go-lives.
✨Be Ready to Discuss Outcomes
This role is all about delivering measurable business outcomes. Be prepared to discuss specific instances where you’ve owned delivery outcomes, not just project execution. Use metrics and results to illustrate how your efforts have directly influenced customer satisfaction and revenue.
✨Bring Your Personality
Keebler Health values a bit of humour and personality. Don’t shy away from being yourself during the interview. Share anecdotes that reflect your character and approach to work, especially those that relate to healthcare value-based care. A confident and slightly irreverent attitude can set you apart!