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For Companies At a Glance
- Tasks: Lead a team and ensure exceptional customer service at our front office.
- Company: Join a friendly team at a prestigious hotel or conference centre.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Dynamic work environment with a supportive team culture.
- Why this job: Make a difference in guest experiences while developing your leadership skills.
- Qualifications: Proven front office management experience and outstanding customer service skills.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced professional to join our friendly team. The successful candidate will possess first class customer service skills and have previous front office management experience in a hotel or conference centre. The role incorporates responsibility for a team of people, so management experience is required.
For details of the role and how to apply, visit keble.ox.ac.uk/vacancies.
Reception Manager employer: Keble College, Oxford
Contact Detail:
Keble College, Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend or using online resources to boost your confidence before the big day.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. A friendly smile and genuine enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like Reception Manager. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your first-class customer service skills in your application. We want to see how you've gone above and beyond for guests in your previous roles, so share some examples that showcase your experience!
Management Experience is Key: Since this role involves leading a team, it's crucial to emphasise your management experience. Tell us about your leadership style and any successful projects or initiatives you've led in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our friendly team!
How to prepare for a job interview at Keble College, Oxford
✨Know Your Customer Service Inside Out
As a Reception Manager, you'll need to showcase your first-class customer service skills. Brush up on common customer scenarios and think about how you would handle them. Be ready to share specific examples from your past experiences that highlight your ability to resolve issues and create a welcoming atmosphere.
✨Showcase Your Management Experience
Since the role involves managing a team, it's crucial to demonstrate your leadership skills. Prepare to discuss your previous management experiences in detail. Think about how you motivated your team, handled conflicts, and ensured smooth operations at the front office.
✨Familiarise Yourself with the Company
Do some research on the hotel or conference centre you're applying to. Understand their values, mission, and what sets them apart. This will not only help you tailor your answers but also show your genuine interest in the role and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, challenges they face, or opportunities for professional development. This shows that you're engaged and serious about the position.