Change Manager – Digital & Platform Transformations

About Kearney Activate
Kearney Activate is the business acceleration and enablement arm of Kearney Management Consulting, helping clients accelerate transformation through data, platforms, and AI. Our work spans strategy, technology, and execution, supporting clients as they implement and scale solutions across CRM, planning, analytics, and AI-enabled capabilities. We partner with leading platforms including Salesforce, Anaplan, and modern analytics and AI technologies to help organisations drive adoption, realise value, and sustain change.

We operate across four key focus areas:

• Advisory & Assurance Services: Driving strategy, governance, and change management to ensure impactful transformation.
• Platform & Technology Enablement: Supporting implementation and adoption of enterprise platforms such as Salesforce and Anaplan.
• Insights & Reporting: Enabling dashboarding, reporting, and data-driven decision-making.
• AI & Innovation Enablement: Supporting the rollout and adoption of AI-enabled solutions and new ways of working.

Position Overview
We are seeking a Change Manager to support digital, platform, and AI transformation initiatives. Based in the United States, you will work closely with client stakeholders and delivery teams across North America, with regular collaboration across Europe and APAC as required. This role is focused on end-to-end ownership of the change management workstream within consulting engagements. You will be responsible for shaping, planning, and delivering change approaches that drive adoption of solutions such as Salesforce, Anaplan, dashboards/reporting platforms, and AI-enabled tools. The role combines structured change management execution with a core consulting skillset: stakeholder engagement, problem solving, workshop facilitation, and clear executive communication.

Your Responsibilities

• Change Strategy & Impact Assessment: Own the change management workstream end to end across client engagements. Conduct change impact and readiness assessments across processes, roles, behaviours, and technology. Identify stakeholder groups, assess impacts, and define targeted change strategies aligned to client context. Tailor existing change frameworks, tools, and templates to suit client needs, scale, and delivery approach.
• Stakeholder Engagement, Communications & Adoption: Develop and execute stakeholder engagement and communication plans to support adoption of new platforms and ways of working. Design and deliver change-related workshops, interviews, and playback sessions with client teams and leadership. Partner with client leaders and sponsors to support effective change sponsorship and decision-making. Actively manage resistance and risks to adoption, identifying mitigation actions and escalation where required.
• Enablement, Training & Go-Live Support: Define and execute training and enablement approaches aligned to the solution being delivered (e.g. Salesforce, Anaplan, dashboards, AI tools). Work with delivery teams to ensure training content and materials align with solution design and user needs. Support go-live planning, hypercare activities, and post-implementation reinforcement to embed change. Track and monitor adoption risks and issues during and after deployment.
• Delivery Collaboration & Consulting Execution: Work closely with teams to ensure change activities are integrated into overall project plans. Collaborate with project and program leads to manage dependencies, risks, and timelines related to change. Own high-quality client deliverables, including change strategies, plans, communications, and executive materials. Translate complex technology and delivery concepts into clear, people-focused narratives for business stakeholders.
• Business Development & Practice Contribution: Support business development activities, including proposal inputs, change approach design, and effort estimation. Contribute to internal assets, accelerators, and best practices related to change management in digital and platform transformations. Share learnings across engagements to continuously improve change delivery approaches.

Who You Are

• Consulting & Change Management Expertise: You bring 6 years of experience in change management, technology consulting, or transformation roles, with hands-on experience delivering change activities across full project lifecycles. You are skilled in stakeholder management, facilitation, and communication, with experience of engaging senior client audiences. You have a strong ability to structure complex problems, synthesise insights, and translate them into practical, actionable change initiatives, adapting structured frameworks pragmatically to different organisational contexts.
• Platform & Technology Context: You have experience supporting Salesforce implementations (preferred) within consulting or transformation environments. You bring exposure to enterprise platforms such as Anaplan, BI/reporting tools, or AI-enabled solutions, and understand how technology change impacts roles, processes, and behaviours. You are comfortable working alongside technical and delivery teams, contributing effectively without requiring deep hands-on technical expertise.
• Ways of Working: You have experience working in consulting environments with multiple stakeholders and parallel workstreams. You are familiar with agile or hybrid delivery approaches and demonstrate strong organisational skills, attention to detail, and priority management across engagements.

Education (required)
Bachelor's degree in business, Psychology, Information Systems, Technology, or related field.

Why Join?

• Strategic Impact: Shape the commercial growth engine of one of Kearney's fastest-growing digital businesses.
• Collaborative Ecosystem: Work with top technology partners and world-class consulting teams.
• Growth & Development: Access Kearney's global learning programs and partner certifications.
• Culture: Join a hands-on, high-energy, and inclusive environment focused on innovation and impact.
• Purpose: Help global enterprises unlock value through trusted data foundations, AI enablement, and digital transformation.

Equal Employment Opportunity and Non-Discrimination
Kearney Activate prides itself on providing a culture that allows employees to bring their best selves to work every day. Our people can feel comfortable, confident, and joyful to do great things for our firm, our teams, and our clients. Kearney Activate aims to build diverse capabilities to help our clients solve their most mission-critical problems. Kearney Activate is committed to building a diverse, unbiased and inclusive workforce. Kearney Activate is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person's gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in analytics and consulting are encouraged to apply.