Service Manager

Service Manager

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Keane Premier Healthcare

At a Glance

  • Tasks: Lead community care teams and deliver high-quality support services.
  • Company: Keane Premier Group, a top Health and Social Care provider in Lanarkshire.
  • Benefits: Competitive salary, professional development, and a supportive team environment.
  • Other info: Exciting opportunity for growth during a transformative period.
  • Why this job: Make a real difference in people's lives while leading a passionate team.
  • Qualifications: Relevant health and social care management qualification and managerial experience.

The predicted salary is between 30000 - 40000 £ per year.

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

Keane Premier Group is a leading Health and Social Care provider within Lanarkshire, delivering residential and community support to a first-class standard. KPSS are looking for a Service Manager to lead our community care teams through an exciting period of change, through innovative practice and high-quality service delivery. You will enable and promote positive and productive team environments and cultures for all staff. You will lead and develop our community care employees to successfully deliver service outcomes whilst maintaining operational quality and continuous improvement of services.

Main Responsibilities:

  • Oversee the planning and delivery of support services to clients within the community.
  • Ensure services are tailored to meet the individual needs and preferences of clients.
  • Implement and evaluate care plans.
  • Monitor client satisfaction and address any concerns or feedback.
  • Provide leadership and guidance to support workers, fostering a positive team culture.
  • Conduct supervisions, performance reviews, appraisals, and probationary reviews and offer ongoing support.
  • Ensure compliance with relevant regulations, policies, and Care Inspectorate standards.
  • Establish and maintain positive relationships with clients, their families, and external stakeholders.
  • Communicate effectively with staff, clients, and their families.
  • Take the lead on our business strategy with an emphasis on improving and growing KPSS.

Skills and Experience:

  • A relevant qualification in health and social care management.
  • Excellent leadership and interpersonal skills.
  • Managerial experience within domiciliary care setting.

Service Manager employer: Keane Premier Healthcare

Keane Premier Group is an exceptional employer, offering a supportive and dynamic work environment in Lanarkshire's health and social care sector. With a strong focus on employee development and innovative practices, we empower our Service Managers to lead community care teams effectively while fostering a culture of collaboration and continuous improvement. Join us to make a meaningful impact in the lives of our clients and enjoy the benefits of working with a dedicated team committed to excellence.
Keane Premier Healthcare

Contact Detail:

Keane Premier Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings at Keane Premier Group or similar organisations.

✨Tip Number 2

Prepare for interviews by researching KPSS thoroughly. Understand their values, services, and recent developments. This will help you tailor your responses and show that you're genuinely interested in leading their community care teams.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've fostered positive team cultures or improved service delivery in previous roles. We want to see how you can bring that magic to KPSS!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to take on the exciting challenges ahead.

We think you need these skills to ace Service Manager

Leadership Skills
Interpersonal Skills
Health and Social Care Management
Domiciliary Care Management
Client Relationship Management
Care Plan Implementation
Performance Management
Regulatory Compliance
Team Development
Communication Skills
Operational Quality Improvement
Client Satisfaction Monitoring
Change Management
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and managerial experience in health and social care, as this is key for us at KPSS.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Service Manager role. Share specific examples of how you've led teams and improved service delivery in the past.

Showcase Your Communication Skills: Since effective communication is crucial in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your communication prowess.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Keane Premier Healthcare

✨Know Your Stuff

Make sure you’re well-versed in the specifics of health and social care management. Brush up on relevant regulations, policies, and Care Inspectorate standards. This will not only show your expertise but also demonstrate your commitment to delivering high-quality service.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about times when you fostered a positive team culture or implemented innovative practices. Be ready to discuss how you can bring that experience to the Service Manager role.

✨Client-Centric Mindset

Emphasise your ability to tailor services to meet individual client needs. Prepare to discuss how you’ve monitored client satisfaction and addressed feedback in previous roles. This will highlight your dedication to providing exceptional care.

✨Build Relationships

Think about how you’ve established and maintained positive relationships with clients, families, and stakeholders. Be prepared to share specific examples that illustrate your communication skills and ability to collaborate effectively with others.

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