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- Tasks: Lead community care teams and ensure high-quality service delivery.
- Company: Join Keane Premier Support Services, a top health and social care provider.
- Benefits: Enjoy early earnings access, wellbeing support, discounts, and comprehensive training.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Relevant health and social care management qualification and leadership experience.
- Other info: Be part of an exciting change in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post. Keane Premier Support Services (KPSS) have an exciting opportunity for an experienced Deputy Service Manager to join our team in our North Lanarkshire Service. Keane Premier Group is a leading Health and Social Care provider within Lanarkshire, delivering residential and community support to a first-class standard.
KPSS are looking for a Deputy Service Manager to assist the Service Manager in leading our community care teams through an exciting period of change, through innovative practice and high-quality service delivery. You will enable and promote positive and productive team environments and cultures for all staff. You will lead and develop our community care employees to successfully deliver service outcomes whilst maintaining operational quality and continuous improvement of services.
Responsibilities- Oversee the planning and delivery of support services to clients within the community.
- Ensure services are tailored to meet the individual needs and preferences of clients.
- Implement and evaluate care plans.
- Monitor client satisfaction and address any concerns or feedback.
- Provide leadership and guidance to support workers/Team Leaders, fostering a positive team culture.
- Conduct supervisions, probationary and performance reviews, appraisals, absence meetings, investigations and formal meetings and offer ongoing support where needed.
- Ensure compliance with relevant regulations, policies, and Care Inspectorate standards.
- Establish and maintain positive relationships with clients, their families, and external stakeholders.
- Communicate effectively with staff, clients, and their families.
- Take the lead on our business strategy with an emphasis on improving and growing KPSS.
- A relevant qualification in health and social care management.
- Excellent leadership and interpersonal skills.
- Managerial experience within domiciliary care setting.
- Experience of managing self-directed care packages.
- Proven track record in growing a domiciliary care service.
- Experience of relevant Care Inspectorate regulations and legislation.
At Keane, We Believe In Taking Care Of The People Who Care For Others. Here’s What We Offer To Support Your Wellbeing And Development:
- Early access to a portion of your earnings with Stream.
- Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline access health checks, wellbeing tools, legal advice, and much more.
- Free confidential counselling sessions up to 6 Structured counselling sessions via phone, online or face-to-face.
- Bright Exchange, available through the Wisdom app unlock exclusive deals and discounts on a wide range of products and services.
- Exclusive high street discounts through the Blue Light Card.
- Free mortgage consultation with McCuster Mortgage Solutions.
- Comprehensive induction and ongoing training to support your confidence and success including paid shadowing and training to help you feel ready and supported from day one.
- 28 days pro rata holidays.
Benefits are non-contractual and may be amended or withdrawn at any time. This is a unique opportunity to join KPSS through an exciting period of change and we are looking forward to receiving applications from individuals who are ready to take their next steps in a rewarding and dynamic environment.
RequirementsThis position requires a PVG and two references.
Deputy Service Manager in Cumbernauld employer: Keane Premier Group
Contact Detail:
Keane Premier Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Service Manager in Cumbernauld
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings at KPSS or similar organisations.
✨Tip Number 2
Prepare for interviews by researching KPSS thoroughly. Understand their values, services, and recent changes in the community care landscape. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved service delivery. Be ready to share these stories during interviews to demonstrate your fit for the Deputy Service Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining KPSS and contributing to their mission of delivering high-quality care.
We think you need these skills to ace Deputy Service Manager in Cumbernauld
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in health and social care management. We want to see how your skills align with the Deputy Service Manager role, so don’t hold back on showcasing your leadership abilities!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your managerial experience and success in growing services. We love numbers and results, so if you’ve improved client satisfaction or increased service delivery, let us know!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Keane Premier Group
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Deputy Service Manager. Brush up on your knowledge of care plans, client satisfaction monitoring, and compliance with Care Inspectorate standards. This will show that you’re not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you fostered a positive team culture or improved service delivery. Be ready to discuss your managerial experience in a domiciliary care setting and how you can apply that to KPSS.
✨Tailor Your Answers
When answering questions, relate your experiences back to the specific needs of KPSS. Highlight how you can help them during this exciting period of change and how your innovative practices can contribute to high-quality service delivery.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to community care or how they envision the role evolving. It shows your genuine interest in the position and helps you assess if KPSS is the right fit for you.
