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For Companies At a Glance
- Tasks: Lead community care teams and ensure high-quality service delivery.
- Company: Join Keane Premier Support Services, a top health and social care provider in Lanarkshire.
- Benefits: Enjoy early earnings access, health support, discounts, and comprehensive training.
- Why this job: Make a real difference in people's lives while growing your career in a dynamic environment.
- Qualifications: Relevant health and social care management qualification and managerial experience required.
- Other info: Exciting opportunity for growth during a transformative period at KPSS.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.
Keane Premier Support Services (KPSS) have an exciting opportunity for an experienced Deputy Service Manager to join our team in our North Lanarkshire Service.
Keane Premier Group is a leading Health and Social Care provider within Lanarkshire, delivering residential and community support to a first-class standard.
KPSS are looking for a Deputy Service Manager to Assist the Service Manager in leading our community care teams through an exciting period of change, through innovative practice and high-quality service delivery. You will enable and promote positive and productive team environments and cultures for all staff. You will lead and develop our community care employees to successfully deliver service outcomes whilst maintaining operational quality and continuous improvement of services.
Main Responsibilities:
- Oversee the planning and delivery of support services to clients within the community.
- Ensure services are tailored to meet the individual needs and preferences of clients.
- Implement and evaluate care plans.
- Monitor client satisfaction and address any concerns or feedback.
- Provide leadership and guidance to support workers/ Team Leaders, fostering a positive team culture.
- Conduct supervisions, probationary and performance reviews, appraisals, absence meetings, investigations and formal meetings and offer ongoing support where needed.
- Ensure compliance with relevant regulations, policies, and Care Inspectorate standards.
- Establish and maintain positive relationships with clients, their families, and external stakeholders.
- Communicate effectively with staff, clients, and their families.
- Take the lead on our business strategy with an emphasis on improving and growing KPSS.
Skills and Experience:
- A relevant qualification in health and social care management.
- Excellent leadership and interpersonal skills.
- Managerial experience within domiciliary care setting.
- Experience of managing self-directed care packages.
- Proven track record in growing a domiciliary care service.
- Experience of relevant Care Inspectorate regulations and legislation.
What do you get in return for your compassion and commitment?
At Keane, we believe in taking care of the people who care for others. Heres what we offer to support your wellbeing and development:
- Early access to a portion of your earnings with Stream
- Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline access health checks, wellbeing tools, legal advice, and much more.
- Free confidential counselling sessions up to 6 Structured counselling sessions via phone, online or face-to-face.
- Bright Exchange, available through the Wisdom app unlock exclusive deals and discounts on a wide range of products and services.
- Exclusive high street discounts through the Blue Light Card.
- Free mortgage consultation with McCuster Mortgage Solutions.
- Comprehensive induction and ongoing training to support your confidence and success including paid shadowing and training to help you feel ready and supported from day one.
- 28 days pro rata holidays.
Benefits are non-contractual and may be amended or withdrawn at any time.
This is a unique opportunity to join KPSS through an exciting period of change and we are looking forward to receiving applications from individuals who are ready to take their next steps in a rewarding and dynamic environment.
*This position requires a PVG and two references*
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Deputy Service Manager employer: Keane Premier Group Ltd
Contact Detail:
Keane Premier Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Deputy Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching KPSS and their community care services. Understand their values and how they deliver support. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved service delivery. Be ready to share these stories during interviews to demonstrate your fit for the Deputy Service Manager position.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining KPSS and contributing to their mission of delivering high-quality care.
We think you need these skills to ace Deputy Service Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in health and social care management. We want to see how your skills align with the Deputy Service Manager role, so don’t hold back on showcasing your leadership and interpersonal skills!
Showcase Your Experience: When detailing your previous roles, focus on your managerial experience within domiciliary care settings. We’re keen to hear about your successes in growing services and managing self-directed care packages, so be specific about your achievements!
Be Personable: Remember, we value positive relationships! Use your application to convey your ability to communicate effectively with clients, families, and staff. A friendly tone can go a long way in showing us you’d fit right into our team culture.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you one step closer to joining our exciting team at KPSS!
How to prepare for a job interview at Keane Premier Group Ltd
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Deputy Service Manager. Brush up on your knowledge of care plans, client satisfaction monitoring, and compliance with Care Inspectorate standards. This will show that you’re not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or improved service delivery. Think about how you’ve fostered positive team cultures or handled performance reviews. This is your chance to demonstrate your managerial experience in a way that resonates with the interviewers.
✨Tailor Your Answers
When answering questions, relate your responses back to the specific needs of KPSS. Highlight how your skills in managing self-directed care packages and your understanding of health and social care management can directly benefit their community care teams during this exciting period of change.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the challenges KPSS is currently facing or how they envision the future of their community care services. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
