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For Companies At a Glance
- Tasks: Lead user research to enhance fintech and travel experiences.
- Company: Join a fast-growing fintech platform revolutionising travel booking.
- Benefits: Enjoy a competitive salary, hybrid work model, and travel perks.
- Why this job: Shape impactful user experiences while collaborating with diverse teams.
- Qualifications: 4-6+ years of UX research experience, ideally in fintech or travel.
- Other info: Opportunity to drive research culture and operations.
The predicted salary is between 39000 - 65000 £ per year.
Job Description
We're a fast-growing fintech travel platform helping people book smarter, pay flexibly, and unlock rewards. We're looking for a UX Researcher to uncover deep user insights and turn them into meaningful product direction.
What we offer:
• Salary up to £65,000 + up to 10% bonus
• Hybrid Model (2-day onsite in Manchester office)
What You’ll Do
- Lead end-to-end research across fintech and travel journeys
- Champion continuous discovery and user-centred design
- Run qualitative and quantitative studies: interviews, surveys, usability tests, and more
- Translate findings into clear, actionable insights
- Collaborate with product, design, and data teams
- Build research frameworks and help scale research culture
What You Bring
- 4–6+ years of UX research experience (ideally in fintech, travel, or B2C)
- Strong mixed-methods toolkit and strategic mindset
- Confident working independently across teams
- Skilled storyteller and clear communicator
Bonus: You've set up research ops or driven research maturity
Why Join Us
- Work at the intersection of fintech and travel
- Shape real experiences for users around the world
- Competitive pay, flexible work, travel perks, and more
Does this sound like an opportunity you're interested in? Please apply to find out more!
Senior User Experience Researcher employer: KE Technology
Contact Detail:
KE Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Experience Researcher
✨Tip Number 1
Familiarise yourself with the latest trends in fintech and travel. Understanding the current landscape will help you speak confidently about how your research can impact product direction during interviews.
✨Tip Number 2
Prepare to discuss specific examples of your past UX research projects. Highlight how your insights led to actionable changes, especially in B2C contexts, as this will demonstrate your ability to drive results.
✨Tip Number 3
Showcase your mixed-methods toolkit by being ready to explain how you've used both qualitative and quantitative research methods effectively. This will illustrate your versatility and strategic mindset.
✨Tip Number 4
Emphasise your collaboration skills. Be prepared to discuss how you've worked with cross-functional teams in the past, as this role requires strong communication and teamwork to translate research findings into product improvements.
We think you need these skills to ace Senior User Experience Researcher
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Senior User Experience Researcher position. Understand the key responsibilities and required skills, especially focusing on the fintech and travel sectors.
Tailor Your CV: Customise your CV to highlight relevant experience in UX research, particularly in fintech or travel. Emphasise your mixed-methods toolkit and any specific projects that showcase your ability to lead research initiatives.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for user-centred design. Mention how your previous experiences align with the company's mission and values.
Showcase Your Research Skills: In your application, provide examples of past research projects where you translated findings into actionable insights. Highlight your storytelling abilities and how you've collaborated with cross-functional teams to drive product direction.
How to prepare for a job interview at KE Technology
✨Showcase Your Research Skills
Prepare to discuss your previous UX research projects in detail. Highlight your experience with both qualitative and quantitative methods, and be ready to explain how you translated findings into actionable insights.
✨Understand the Fintech and Travel Landscape
Familiarise yourself with current trends and challenges in the fintech and travel sectors. This knowledge will help you demonstrate your strategic mindset and show that you can lead research that is relevant to their business.
✨Emphasise Collaboration
Since the role involves working closely with product, design, and data teams, be prepared to share examples of how you've successfully collaborated across different departments in the past.
✨Prepare Thoughtful Questions
At the end of the interview, ask insightful questions about their research culture and how they envision the role contributing to their goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
